TractorByNet.com - View Single Post

fiddler kelly · 07-26-2007, 07:00 PM

I was talking to a representaive at Kubota Canada today telling him how the sit is so uncomfortable and that in the US Kubota is doing the honourable thing and replacing these seats with the newer model seat . I stated that they have a good product but a happy customer is also good for business in that one lost sale as a result of a disgruntled customer due to a recognized problem with their seats can cause a greater lost to the business than the cost of replacing the seat. The seat up our way cost 250 dollars Canadian. ANy way he said he would froward my concerns to the upper management. I wonder how blue I will be before they call me,lol.

07-26-2007, 07:00 PM	#43 (permalink)
fiddler kelly Bronze Member Join Date: Jul 2007 Posts: 79	Re: New warranty BX seat! I was talking to a representaive at Kubota Canada today telling him how the sit is so uncomfortable and that in the US Kubota is doing the honourable thing and replacing these seats with the newer model seat . I stated that they have a good product but a happy customer is also good for business in that one lost sale as a result of a disgruntled customer due to a recognized problem with their seats can cause a greater lost to the business than the cost of replacing the seat. The seat up our way cost 250 dollars Canadian. ANy way he said he would froward my concerns to the upper management. I wonder how blue I will be before they call me,lol.