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Bedlam · 03-15-2008, 08:55 AM

Just a quicky on the air tools. I use many from HF also with no troubles. I have a air ratchet from Sears that needed the small plastic air plug under the handle to stop the air flow.
I went online and ordered the part. it was smaller than the eraser on a pencil. and cost me 4.65 shipping. LOL total of order was about 8 dollars.When It arrived it was the wrong part. Apparently i missed the number by one number. I called sears and was told no returns.So. I ordered the right part and with the total spent I could have bought two HF ratchets.
Botom line customer service.
HF GOOD Sears terrible.
(my opinion)
Al

03-15-2008, 08:55 AM	#156 (permalink)
Bedlam Veteran Member Join Date: Feb 2005 Posts: 1,382	Re: Harbor Freight Tools that don't suck Just a quicky on the air tools. I use many from HF also with no troubles. I have a air ratchet from Sears that needed the small plastic air plug under the handle to stop the air flow. I went online and ordered the part. it was smaller than the eraser on a pencil. and cost me 4.65 shipping. LOL total of order was about 8 dollars.When It arrived it was the wrong part. Apparently i missed the number by one number. I called sears and was told no returns.So. I ordered the right part and with the total spent I could have bought two HF ratchets. Botom line customer service. HF GOOD Sears terrible. (my opinion) Al