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Old 03-27-2008, 02:36 AM   #1 (permalink)
mjncad
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Join Date: Aug 2006
Location: Front Range of Colorado
Posts: 988
Default Factor the dealer in when buying a tractor.

On the way home from my Deere dealer, I decided to stop in the Kioti dealer to see if they had those stepped bushings (Cat 1 to Cat3) to install on the implement lift pins for use with Quick-Hitches. My Deere dealer didn't have any, and I cleaned out the local farm store of the two pair they had. I could use one more pair; but I'm in no hurry for them.

First the guy never heard of such a bushing, although I later found one on a piece of used equipment in his yard. Second, he stopped just short of calling me nuts for using a Quick-Hitch, which is his opinion; but telling a potential customer he's nuts for using a Quick-Hitch doesn't inspire confidence in me to want to stop in his dealership again.

My point is that regardless of tractor make, and tier level (e.g. Tier 1: Deere, Kubota, NH), if there aren't a number of dealers to choose from; you can be up a creek if you have to rely on one dealer to service your rig and obtain parts from. So make sure to factor in the dealer's customer service attitude along with the tractor features and price.

Since this guy turned out to be a schmuck, I won't be stopping in there again no matter what kind of tractor or implement I may be shopping for in the future.
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