TractorByNet.com - View Single Post - Recommendation-Barlow Equipment

Ob1kubota · 05-19-2008, 09:31 PM

After contacting Brady, he immediately made it right with apoligies and no excuses. Its clear to me that other dealers could learn from his professionalism and customer service.

I just about bought a M9540DT from Brady and now I wish I had. The local dealer wouldn't get involved in a real concern over a warranty. He came to my home but did no real physical testing to see what the problem was and shame on them because my wife's suggestion found a bent rim on the front axle. Loyalty is out these days and politically incorrect my CT Yankee friend...if your happy, I'm happy ole Ob1...

05-19-2008, 09:31 PM	#11 (permalink)
Ob1kubota Gold Member Join Date: Jan 2006 Posts: 263	Re: Recommendation-Barlow Equipment After contacting Brady, he immediately made it right with apoligies and no excuses. Its clear to me that other dealers could learn from his professionalism and customer service. I just about bought a M9540DT from Brady and now I wish I had. The local dealer wouldn't get involved in a real concern over a warranty. He came to my home but did no real physical testing to see what the problem was and shame on them because my wife's suggestion found a bent rim on the front axle. Loyalty is out these days and politically incorrect my CT Yankee friend...if your happy, I'm happy ole Ob1... __________________ May the Force be with you!