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Old 07-01-2008, 08:04 PM   #997 (permalink)
blueliner
Silver Member
 
Join Date: Apr 2008
Posts: 139
Default Re: FarmTrac Troubles

Quote:
Originally Posted by longtrman
I think one more measure of success for the dealers would be to see parts service and warranty availibility for their customers. Friday there was an 8 and one half hour meeting among about a dozen dealers, Textron Financial , NAEDA and the Mid America Equipment Association to work out those details. It won't be easy but we have not given up. It would be so easy to just throw up our hands and give up --tell our long time customers, "Just do it on your own"--but we aren't made that way. Some of the dealers came as much as a thousand miles at their own expense to try to do what is right. Others may do what is least costly not us. So don't give up yet.
Longtrman,

Smart points you bring up.

Far as parts, anyone talk to Sushil Kaul?
I did in mid-June and he's trying to be the middleman to broker a parts deal. IMHO, working with Kaul seems equivalent to a backalley transaction with a guy wearing a long trenchcoat.

Then again... desperate measures for desperate times?

***
Yes, dealers have tremendous "cred": they hold customers in high esteem and will do *tons* to gain/retain their favor.

100 percent understandable.

***
Like I've said numerous times... I hope people prove my cynical nature to be wrong (about how this it to end).

--b
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