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Old 07-14-2008, 02:58 PM   #1025 (permalink)
SESS
Gold Member
 
Join Date: Feb 2008
Location: Central FL
Posts: 281
Default Re: FarmTrac Troubles

Quote:
Originally Posted by redlevel
I don't suppose there is any chance that they will reach any kind of agreement that includes honoring remaining warranty on tractors sold within the last two years? Or to make the refunds due those of us who got stuck with the "less than zero" fiasco?

Acquiring financing and establishing a parts supply are important, but if dealers think this will restore the Farmtrac name without correcting the other things I mentioned, I think they are wrong.

I certainly hope the dealer reps are successful in getting the parts supply pipeline set up.
IF a parts program is set up, that will in no way "FIX" what has happened to us all and the dealers are not nieve to think that this will fix anything. But it is a start to trying to resolve part of the problem. The dealers, for the most part, have taken on this parts co-op program themselves. It is something that has been worked on since all this broke back in Jan. There is possible financing for the dealers to get parts for their customers, but it is costing us first. Unfortunately, I feel that the any warranty is a no go. Sad and extremely frustrating but foreigners, specifically Indians, never "believed" in warranty anyways. Anything they could do to get out of paying for a warranty claim they would do.

As for the "not-even-zero" rebates, we are hopefully that the Federal Government will help out with that. Again, a very sad situation. The NEZ program was fraud in the fullest form it could be and to think that $2.9 million was stolen from fellow Americans just rots my stomach.

We dealers are trying just as hard as we can to make things right with our customers and hope that the customers realize that. I know that in our dealership we have eaten out of our own pocket whatever costs a customer would have encountered. To say that it has almost put us in the poor house is an understatement. The blue tractors are great pieces of equipment with a great dealer base. We all just hope that at the end of this, each dealer still has a company to call their own and their reputation still in tact!

Good luck and safe trip to those dealers attending the meeting in London!
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