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HarryVanderpool · 06-23-2009, 04:33 AM

Remove the part and take a very good picture of the fracture.
Take 100 pictures if necessary to get the one real good one that shows the initial defect.
Set down and write a nice and polite letter to Agco asking only for the replacement part. Include a statement from your local service manager in support.
Tell them that you don't want to rip them off, you like their product, but heres the evidence of an unfortunate flaw.
I can't believe that they won't supply a replacement part in the face of an obvious MFG defect.
I don't care if the warrenty is a year past; if you ask in the right manner and present the proper evidence, they will help you.
If not, well..... green or blue is a very good color to look at next time.
Give Agco a chance to show their true color!
Be nice and polite; you're asking for help.

06-23-2009, 04:33 AM	#3 (permalink)
HarryVanderpool Bronze Member Join Date: Nov 2007 Posts: 85	Re: broken 1528 Remove the part and take a very good picture of the fracture. Take 100 pictures if necessary to get the one real good one that shows the initial defect. Set down and write a nice and polite letter to Agco asking only for the replacement part. Include a statement from your local service manager in support. Tell them that you don't want to rip them off, you like their product, but heres the evidence of an unfortunate flaw. I can't believe that they won't supply a replacement part in the face of an obvious MFG defect. I don't care if the warrenty is a year past; if you ask in the right manner and present the proper evidence, they will help you. If not, well..... green or blue is a very good color to look at next time. Give Agco a chance to show their true color! Be nice and polite; you're asking for help.