I understand that part. I got a crash course in computers back in '90 when my daughter got a math game for Christmas that wouldn't run on my 433sx 'puter. It didn't have enough pixels and after two weeks of waiting, I got a friend to walk me thru it. He is 360 miles away, so seeing that they gave me two discs of disc two and marked them 1 and 2 was hard to tell. After a long day at work, then 5 hours of computers, I told him I would load everything up and see him in the morning. After breakfast and ten minutes, he had the problem fixed, but without the right discs, it was still a no-go. I called the store, and they said I could pay their overtime rate for immediate installation. I told them I would pay whatever they charged, provided they could do it with what they sold me. If not, I wanted it to be "free". They balked, but after I threatened a full page ad in the local newspaper, they agreed. They restricted me from the shop area, so I made them set it up in the front of the store where I could watch. After failing to install, they tried another box from the shelf. All 12 video cards on the store shelf had disc two labeled as disc 1.
Found out it didn't take a genius to open a box with a screwdriver and install some parts. Getting the software to work was the hard part.
If you want to post the pictures, between me and 3RRL, we can get you profiecent on that(he is the picture genius, I just fumble thru it) or you can email them to me and I will post them for you. I just learned the thumbnail trick, so am chomping at the bit to practice it some more. PM me if you want or need some help, be glad to do it.
David from jax