Problems with Markham Welding??

[jmc]

I was wondering the same thing. I ordered a pallet fork frame and am trying to finalize the delivery details. Two emails and two phone messages not responded to. I keep getting recordings instead of Melissa.

John

My problem is staightened out- I finally got them on the phone late last Friday . They tracked down the lost order Monday morning, fabricated and shipped it on Monday as well, and it arrived here, probably 600 miles away, on Wed morning. I have no hesitation about ordering from them in the future.

John

 

[Glowplug]

I KNEW there had to be a technology glitch causing the lack of response. Markham has given me unbelievable service in the past. They go above and beyond. Whenever I had sent an email Melissa would respond very quickly. I had corresponded several times via email before calling to purchase my toothbar AND grapple together! As soon as I called and said my first name Melissa knew who I was right off the bat and we chatted some. Very good company. Unbelievable responsiveness and service! Highly recommended!

 

[Newdoc]

My toothbar order has been delayed too and I haven't got a response to a voicemail. Makes me a bit nervous, but I imagine maybe it's the delay in the teeth. Would like a better response time as I would order from somewhere else if they aren't going to be able to fabricate my order.

 

[Newdoc]

I've rehashed this thread because I've ordered a toothbar well over 6 weeks ago and only got a response when I inquired about 3 weeks ago that the "teeth" are on back-order and expected in by mid-July. Since then no order, and email has been unanswered and I cannot reach them on the phone. What gives?

If they can't fulfill my order then I want to know they won't decide to make the toothbar, bill my credit card when I've already ordered another one.


PS I've been nice as pie in all my correspondence.

 

[curly]

Just another vote of confidence for the folks Markham. Bought my tooth bar from them last May(ish) and it has been nothing short of amazing! I did manage to break a tooth in the first week of use. Called and spoke with Melissa and had a new one plus a spare within a week (btw have not needed the spare).

I do not believe the broken tooth is on them either seeing as how I've managed to "crack" my cross member on my loader (I'll post a thread on it in a couple of days...not pretty). So I'm thinking there is some operator error involved on how to dig with the loader.

Here are a couple of pics on what you can do with your new toyl...you're gonna love it!

John

PS Some slack should be given to them also it is a busy time of year for them...next time place your order in Jan/Feb...my 2cents

Those are the biggest tators I've ever seen...and a couple a big tator heads too

Shoot...the pics didn't come over when I did the quote...that kinda robbed the humor outta the post :-( You just gotta go back a page and look at them tators, and tator heads.

 

[Rio_Grande]

I have nothing but praise for them. I ordered my Grapple rake on a Wed, it was not even built yet, I figured it would take a week or two to be built and shipped, it arrived the following Monday. The quality is awsome and I actually think I could sell them for a profit around here. Mine is heavy duty and for it's intended use it is awsome. Saves my back daily.