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  1. #1
    Elite Member
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    ChuckinNH's Avatar
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    Jun 2003
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    3,075
    Location
    NH
    Tractor
    (B2620, had BX22) Simplicity Legacy w/48" mmm

    Default How long to wait..

    Perhaps it is just me, but it seems like many dealerships are a lot more willing to sell something than to deliver it. How long do you folks think it is reasonable to wait for an attachment that is in stock, and fully assembled. This last one did require the pto shaft to be cut, but they had the dimensions. I don't want to be unreasonable, but when you write a check for $2,000-$5,000 you would think it would be worth delivering promptly. My experience doesn't support this though. I certainly would be willing to pay a delivery charge if they are just waiting for several other things that they haven't sold yet to come my way. I am 25-35 miles from any dealership, and I know that has an influence too....
    B2620,Loaded R-4's , Wallenstein BX42 chipper, Bush Hog SQ148 RC, 4' x 8' chain harrow, Blizzard 54" 3PT snowblower, Tirechains. com v-bar duo grip chains (hate them), Simplicity Legacy with 48"mmm, turbo collector, Country Line carry all, Countryline Middlebuster, Woods 48" BB, Kubota QA for loader, Kubota forks, Kuhn EL23 rototiller, and more to come...

  2. #2
    Platinum Member lakngulf's Avatar
    Join Date
    Oct 2009
    Posts
    704
    Location
    Lake Martin Alabama
    Tractor
    Kioti CK30

    Default Re: How long to wait..

    That sounds ridiculous to me. If you were 2 or 3 hours away maybe I could understand the delay. What story do they give you?
    Kioti CK30, KL130 FEL with Markham Toothbar, Land Pride 6' Mower, Atlas 6' BB,KK Tiller, KK Bushhog, Chisel Plow, Howse 66" Disc, 7' Spike Tooth, Hollow 300 Seeder

  3. #3
    Elite Member Ken45101's Avatar
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    Feb 2009
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    3,057
    Location
    southern Ohio
    Tractor
    Kubota M5040, M9540, B21 TLB, B2710, RTV900, JD 325 Skid steer, KX-121-3 mini excavator

    Default Re: How long to wait..

    You probably should have asked when they would deliver it when you bought it.

    Are you sure that they plan to deliver it? Maybe they think you are going to pick it up yourself. I know that I've always picked up attachments myself. Maybe it's just mixed communication?

    Ken

  4. #4
    Silver Member
    Join Date
    Sep 2009
    Posts
    204

    Default Re: How long to wait..

    at work we order kabota parts once tehy said they would be overnighted, 5 days later still noting we called the dealer tallked to the bose he said who helped you, we replied witht the name then he said im very sorry hes a screw up aparently he did not press enter or some thing on the computer. could be a similar situation, after that parts were there withing 48 hours

  5. #5
    Veteran Member JDGreenGrass's Avatar
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    Oct 2009
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    1,578
    Location
    Maine
    Tractor
    John Deere 770

    Default Re: How long to wait..

    IMO, 3 to 5 days would be acceptable for me.

    If I were a dealer and made that sale I would do all I could to deliver in 1 to 3 days.

    How long have you been waiting.??
    JD770 '92 4x4 SMC FEL JD Ballast Box 6' CountyLine Back Blade 6' CountyLine Rake CountyLine CarryAll
    64" Frontier Snowblower

    Favorite Color....Green

    The sky was yellow and the sun was blue.

  6. #6
    Super Member
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    Feb 2008
    Posts
    8,826
    Location
    somewhere usa
    Tractor
    Deere 110tlb, 4520, x749, L130

    Default Re: How long to wait..

    Most of the time I pick them up myself including tractors as I live about 80 miles away.
    I would think delivery for a non essential item 3 to 5 days is about right. If you are close maybe less.

    Why not pick it up on your truck or trailer?

  7. #7
    Silver Member Max2310's Avatar
    Join Date
    Apr 2008
    Posts
    104
    Location
    Canada (QC)
    Tractor
    GC2310 2008

    Default Re: How long to wait..

    My magic number is two weeks! I know, its long but after that, you have very well shown that you were patient!
    Max

    MF GC2310 TLB, 2008
    6' rear blade light duty
    Smyth 54" snowblower
    Studded tire chains
    5" Chinese wood chipper
    Bucket forks
    13 ton wood spliter

  8. #8
    Elite Member
    R.I.P.
    ChuckinNH's Avatar
    Join Date
    Jun 2003
    Posts
    3,075
    Location
    NH
    Tractor
    (B2620, had BX22) Simplicity Legacy w/48" mmm

    Default Re: How long to wait..

    I don't have a truck, or trailer...... spent the money on my tractor. My son, and neighbor offered theirs, but both are just a hair small, and I don't want to bang up their trucks. I was assured that delivery would be no problem both before the sale, and at the sale when we went over it again. When the deal was done, I asked when the delivery might be, and was told that they would have to check with the delivery guy's schedule. They didn't seem busy, and it's sure not their busy time of year so I guess I assumed (bad, I know) that it would be a few days at most. I guess the poster that mentioned two weeks is perhaps right, and I should be patient since it's only been a week (well, 8 days) so far from this dealer. I guess I'm just a bit frustrated. It sure is different than buying a new car, furniture, or appliances though. The dealer that I bought the tractor from is very good about such things, and always knows "when he might have truck headed my way".
    B2620,Loaded R-4's , Wallenstein BX42 chipper, Bush Hog SQ148 RC, 4' x 8' chain harrow, Blizzard 54" 3PT snowblower, Tirechains. com v-bar duo grip chains (hate them), Simplicity Legacy with 48"mmm, turbo collector, Country Line carry all, Countryline Middlebuster, Woods 48" BB, Kubota QA for loader, Kubota forks, Kuhn EL23 rototiller, and more to come...

  9. #9
    Veteran Member JDGreenGrass's Avatar
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    Oct 2009
    Posts
    1,578
    Location
    Maine
    Tractor
    John Deere 770

    Default Re: How long to wait..

    Chuck...I would be frustrated too. That sort of bs really irks me.

    2 to $5,000 is not pocket money for parts. Apparently customer service is not their priority.

    Take note next time.
    JD770 '92 4x4 SMC FEL JD Ballast Box 6' CountyLine Back Blade 6' CountyLine Rake CountyLine CarryAll
    64" Frontier Snowblower

    Favorite Color....Green

    The sky was yellow and the sun was blue.

  10. #10
    Super Member
    Join Date
    Feb 2008
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    8,826
    Location
    somewhere usa
    Tractor
    Deere 110tlb, 4520, x749, L130

    Default Re: How long to wait..

    Chuck, if it has been eight days give them a call, most likely has slipped someones mind.

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