Everything Attachments
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freetors
New member
Hello there, my dad and I are interested in getting an extreme duty landscape rake and were wondering about the free shipping radius and some other details about shipping. From what I understand the free freight is to the freight terminal and then additional shipping to the customer's door is extra. We live in the Tulsa area and google maps says that we are just barely inside the 1000 mile radius. However, we have had stuff shipped to us by Saia before and they don't really like coming out to our house, plus we don't have any way of getting it out of the truck unless they send a lift trailer. All that adds a lot of extra cost to an already kind of pricy (but worth it!) implement.
Do the freight terminals generally accept customer pickups at the terminal? I think that's how we would prefer to pick it up.
Do the freight terminals generally accept customer pickups at the terminal? I think that's how we would prefer to pick it up.
EverythingAttachments
Elite Member
EA rakes are great and are definitely one of the most reviewed products on our website. I doubt any rake on the market has received the number of reviews we have with OVER 150 between the Land Shark Subcompact rake, EA Xtreme Compact rake and EA Severe Xtreme rake.
Most definitely. We ship to terminals all over the country and they're glad to accept pickups and will load onto your truck/trailer for no charge.
Free shipping to:
FedEx Freight
6882 W 76th St
Tulsa, OK 74131
Let me know if you need anything!
Travis
Most definitely. We ship to terminals all over the country and they're glad to accept pickups and will load onto your truck/trailer for no charge.
Free shipping to:
FedEx Freight
6882 W 76th St
Tulsa, OK 74131
Let me know if you need anything!
Travis
freetors
New member
Thank you very much Travis.
coldsteelva
Veteran Member
freetors, I sent you a PM re: freight shipping
DieselBound
Elite Member
Hope I don't get anyone at EA in trouble, but...
I recently had purchased a rototiller (Phoenix) and due to being in a hurry I didn't fully scrutinize the shipment at the FedEx dock. Folks at FedEx seemed overly anxious for me to pick the thing up: I'd replied over the phone several times of my intended pick-up date/time (which I kept), but they kept calling and saying I needed to schedule! (they even called EA!) The guy who loaded the pallet+tiller told me that what I was signing was just in case there there was any issue (yeah, I was signing my release of holding FedEx responsible for any damage- snakes!). Anyway, when I got home I found out that FedEx bent the heck out of one of the skids (and an attachment piece for it; part of the tiller's side case was bent, but I managed to beat it back so that it's close enough; other pieces are too stout and I don't have a torch). $#%! I called EA to ask if I could get some replacement parts, on my tab (I was the one who failed to inspect and report damage). Yesterday the parts showed up. EA did not ask for any payment.
I'm telling people this, there's no substitute for REAL customer service. I have bought several implements from EA and will always look to them first for any future/additional purchases (though I think I'm about out of implements to buy now!).
So, in conclusion, EA GOOD, FedEx BAD; and, ALWAYS thoroughly inspect a shipment: if it seems like you're being hurried it's very likely it's because the shipment IS damaged!
I recently had purchased a rototiller (Phoenix) and due to being in a hurry I didn't fully scrutinize the shipment at the FedEx dock. Folks at FedEx seemed overly anxious for me to pick the thing up: I'd replied over the phone several times of my intended pick-up date/time (which I kept), but they kept calling and saying I needed to schedule! (they even called EA!) The guy who loaded the pallet+tiller told me that what I was signing was just in case there there was any issue (yeah, I was signing my release of holding FedEx responsible for any damage- snakes!). Anyway, when I got home I found out that FedEx bent the heck out of one of the skids (and an attachment piece for it; part of the tiller's side case was bent, but I managed to beat it back so that it's close enough; other pieces are too stout and I don't have a torch). $#%! I called EA to ask if I could get some replacement parts, on my tab (I was the one who failed to inspect and report damage). Yesterday the parts showed up. EA did not ask for any payment.
I'm telling people this, there's no substitute for REAL customer service. I have bought several implements from EA and will always look to them first for any future/additional purchases (though I think I'm about out of implements to buy now!).
So, in conclusion, EA GOOD, FedEx BAD; and, ALWAYS thoroughly inspect a shipment: if it seems like you're being hurried it's very likely it's because the shipment IS damaged!
darrenjttu
Silver Member
Hey Everything Attatchments! Why did you delete my review of your 60 inch brush cutter? I gave it 3 stars and listed some problems I had with it and now the review is suddenly gone. I noticed you kept only the 5 stars reviews. Some of the other reviews that weren't 5 star got deleted also. Can you explain this? Are you skewing the reviews and only keeping the ones that look good for your company?
CincyFlyer
Veteran Member
Impossible for every person to know every thing about every product, especially when you sell a bunch of different stuff. Ever buy a new car? Heck, my Mahindra dealer didn't even know you could shift on the fly because of the synchromesh in the four main gears.
You can have employees that know quite a bunch of stuff, and they are very useful and perhaps paid more, but there are always gaps in knowledge.
(BTW, I have some QH compatible stuff that, um, isn't. And the QH being as simple as it is, one can easily see if it can be converted or not.)
rekees4300
Elite Member
WOW if true this could be a serious problem for EA!
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