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  1. #31
    Super Star Member IslandTractor's Avatar
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    Prudence Island, RI
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    2007 Kioti DK40se HST, Woods BH

    Default

    Quote Originally Posted by MS farmer59
    Bill at titan has responded and said he will not cover the defective grapple.
    Did he explain why?

  2. #32
    New Member
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    lewisburg, ms
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    jd 110

    Default Re: New Titan Grapple

    At first he tried to fix it by replacing the cylinder, then a bent jaw. This did not fix it, so I asked for further help and he would not address the sticking problem, but addressed the issue of the hydro hose failure. see video. After repeated attempts to get Bill to even respond about the sticking issue. I told him i I would send a video demonstrating the problem and if he wouldn't address it I would make the video public. And I told him that I thought replacing it was the only fix since it was a design problem or the main frame of the grapple was bent. I began addressing the sticking issue after I had had the grapple about 10 months, although I had been dealing with it since the grapple was about 6 months old. The problem has gradually gotten worse, it now sticks open even if the grapple is leaning back and you open it all the way, very frustrating. He finally responded attacking me for threatening them in order to get what I wanted. A simple answer to your Q would be, NO, he didn't explain why. I just don't want to deal with him anymore, not worth the trouble.
    Quote Originally Posted by IslandTractor View Post
    Did he explain why?

  3. #33
    Banned
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    Dec 2011
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    1,129
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    L5450

    Default

    How did you pay for it? Can you put it into dispute? If Bill has gone tone deaf again he needs to feel the consequences.

  4. #34
    Gold Member gumshu's Avatar
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    Jun 2009
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    469
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    Atascadero, Ca. & Selma, Or.
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    Kubota M7040, Bobcat CT235, Kubota BX23 TLB & RTV 900

    Default Re: New Titan Grapple

    New toys are nice. Good luck
    F350 6.4 Dually, PJ 14K 20', PJ 3.5K

  5. #35
    J_J
    J_J is online now
    Super Star Member J_J's Avatar
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    Sep 2003
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    15,792
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    JACKSONVILLE, FL
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    Power-Trac 1445, KUBOTA B-9200HST

    Default Re: New Titan Grapple

    It is a good thing that you posted that video. It shows the problem very well. Not enough angle on the cyl.


    Do some measuring on the mounting post for the grapple and you might see why the grapple is sticking.

    If they were designed wrong, he would have a hard time cutting and replacing them.

    You could fix the problem yourself by measuring correctly and cutting off the post and building some new post to mount the grapple.

    MS farmer59,

    AS far as forgiving someone for sending out a bad product, why would you forgive anyone for that kind of shoddy workmanship.
    J.J.

    When I works, I works hard. When I sits and thinks, I goes to sleep.

    Git er done.

  6. #36
    New Member
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    lewisburg, ms
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    jd 110

    Default Re: New Titan Grapple

    Thanks for the advice J J. Forgiving for a shoddy product is so much less than my offenses toward God. Forgiving them is a God's way, for me to release it and have no bitterness or ill will toward them.
    Quote Originally Posted by J_J View Post
    It is a good thing that you posted that video. It shows the problem very well. Not enough angle on the cyl.


    Do some measuring on the mounting post for the grapple and you might see why the grapple is sticking.

    If they were designed wrong, he would have a hard time cutting and replacing them.

    You could fix the problem yourself by measuring correctly and cutting off the post and building some new post to mount the grapple.

    MS farmer59,

    AS far as forgiving someone for sending out a bad product, why would you forgive anyone for that kind of shoddy workmanship.

  7. #37
    New Member
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    lewisburg, ms
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    jd 110

    Default Re: New Titan Grapple

    Paid cash, I am local.
    Quote Originally Posted by JoeBuyer View Post
    How did you pay for it? Can you put it into dispute? If Bill has gone tone deaf again he needs to feel the consequences.

  8. #38
    Super Star Member murphy1244's Avatar
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    Nov 2011
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    Ohio
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    Kioti DK 40-Massey ferguson 135-Ventrac 4500 Diesel

    Default Re: New Titan Grapple

    Quote Originally Posted by MS farmer59 View Post
    Thanks for the advice J J. Forgiving for a shoddy product is so much less than my offenses toward God. Forgiving them is a God's way, for me to release it and have no bitterness or ill will toward them.
    I take it you'll forgive but not forget thats why you posted it here.
    Murph ------------

  9. #39
    New Member
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    lewisburg, ms
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    jd 110

    Default Re: New Titan Grapple

    Just came to that conviction last night, Murphy. I would prefer to not mention it, anymore. Prefer fix suggestions on the grapple.
    Quote Originally Posted by murphy1244 View Post
    I take it you'll forgive but not forget thats why you posted it here.

  10. #40
    Super Star Member murphy1244's Avatar
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    Ohio
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    Kioti DK 40-Massey ferguson 135-Ventrac 4500 Diesel

    Default Re: New Titan Grapple

    Quote Originally Posted by MS farmer59 View Post
    Just came to that conviction last night, Murphy. I would prefer to not mention it, anymore. Prefer fix suggestions on the grapple.
    Good for you, God bless.
    Murph ------------

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