nikdfish
Platinum Member
Just thought I'd let anyone who might be considering a County Line branded Tarter Gate tiller at TSC know that Tarter Gate will not talk to end users about parts.
I picked up a County Line 5' tiller, made by Tarter, at the Danville VA TSC last week. When doing the assembly & initial lube I found that the grease fitting on the outboard hub did not seal. There was a small dent on the edge that apparently keeps the little ball from seating properly. As a result, grease spits back out when the gun is removed & continues to ooze even after several days.
I tried replacing it with a regular 1/4" zerk, which looked right in terms of size & threads, but it didn't easily thread in as far as the bad one. I didn't want to force it when it might not be the right size, so I put the old one back in.
I contacted Tarter via their web site contact page & asked for the specs on the grease fitting so I could properly replace it from a local source. I referenced the part numbers from the tiller manual parts illustrations, so there would be no ambiguity about the fitting I was talking about. Their one line reply was "go back to the Danville TSC and ask them".
I called the Danville TSC and their response was for me to bring in the bad one and they'd find a match "even if it has to come from another tiller".
It's over 45 miles from the tiller's location to the Danville TSC, a 90+ mile round trip because nobody wants to/can provide the info I need to be sure I replace it with the right fitting.
Arrrrrrghhhhh! If getting parts or parts info for this tiller is going to be this much of a production every time, I'm tempted to just load it up take it back.
Nick
I picked up a County Line 5' tiller, made by Tarter, at the Danville VA TSC last week. When doing the assembly & initial lube I found that the grease fitting on the outboard hub did not seal. There was a small dent on the edge that apparently keeps the little ball from seating properly. As a result, grease spits back out when the gun is removed & continues to ooze even after several days.
I tried replacing it with a regular 1/4" zerk, which looked right in terms of size & threads, but it didn't easily thread in as far as the bad one. I didn't want to force it when it might not be the right size, so I put the old one back in.
I contacted Tarter via their web site contact page & asked for the specs on the grease fitting so I could properly replace it from a local source. I referenced the part numbers from the tiller manual parts illustrations, so there would be no ambiguity about the fitting I was talking about. Their one line reply was "go back to the Danville TSC and ask them".
I called the Danville TSC and their response was for me to bring in the bad one and they'd find a match "even if it has to come from another tiller".
It's over 45 miles from the tiller's location to the Danville TSC, a 90+ mile round trip because nobody wants to/can provide the info I need to be sure I replace it with the right fitting.
Arrrrrrghhhhh! If getting parts or parts info for this tiller is going to be this much of a production every time, I'm tempted to just load it up take it back.
Nick