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  1. #11
    Platinum Member Pete Judd's Avatar
    Join Date
    Aug 2010
    Posts
    970
    Location
    The Thin Gravy Ranch in The wet PNW
    Tractor
    Yanmar 186d, JD 314

    Default Re: A bit ticked at Agri-Supply (re Caroni mower)

    I have ordered from agri online, and even though the parts are 3000 miles away, things seem to be right. I have not had to contact customer service, but good to know that they are looking for all this other feedback.
    Yanmar 186D 1981
    5 foot Unknown brush hog.
    5 foot HF Finish mower.
    5 foot J-Bar back blade.
    HF Quick Hitch.
    Home made land leveler.
    Countyline Middle Buster.

  2. #12
    Gold Member nikdfish's Avatar
    Join Date
    Oct 2010
    Posts
    432
    Location
    Person Co. NC
    Tractor
    John Deere 3038E & 1025R FILB

    Default Re: A bit ticked at Agri-Supply (re Caroni mower)

    I felt I needed to let you guys know how things worked out. Mike Corbett, the assistant manager of the Garner Agri-Supply, took very good care of me.

    When he saw their 2 remaining new, unassembled, mowers of my type were also 2008 production, he found an unassembled 2011 model at a nearby location, trucked it in and had it assembled for me. Please note that this was in motion before I had gotten to the store or spoken with anyone there. He was working from the conversation with Mike Powell. He even adjusted the price during the warranty replacement paperwork to cover my gas use!

    I am a very satisfied Agri-Supply customer!

    Nick
    2010 John Deere 3038E w/305 FEL
    Frontier RC2060 Rotary Cutter, Frontier BB2060 Box Blade, Jinma 6" Chipper from Ranch Hand Supply, TSC Tarter 5' Rotary Tiller, Middle Buster, ASC Keulavator Hiller/Bedder, Caroni 59" Finish Mower
    2010 Gator CX
    2013 John Deere 1025R FILB w/ Bro-Tek thumb & ripper
    Retired FBOP NRA Life

  3. #13
    New Member
    Join Date
    Aug 2012
    Posts
    2
    Location
    Farragut, IA
    Tractor
    Case New Holland DX 35

    Default How to change belts on a Caroni rear discharge mower

    You seem to be a person who knows what is going on....can you share with me and everyone the correct way to replace the belts on a TC590 rear discharge mower?

    Thanks!

    Quote Originally Posted by Zach LP View Post
    Hey Nikdfish,

    I work for agri supply, and just happen to see your post this morning,while spending some time at my son's house for the holiday. Please bring the mower back on Tuesday or when it is convenient for you. We will gladly replace it, or refund your money. We will take care of your gas expenses for you. I am very sorry that you have had this problem with this merchandise. We want you to have a good experience in shopping with us. Please ask for the manager Andy Lassiter or the asst. manager Mike Corbett. I will speak with both of them on Tuesday morning and make them aware of you returning the mower. You may also ask for me and I will be glad to help you also... Looking forward to meeting and helping you.

    Mark Powell

  4. #14
    New Member
    Join Date
    Apr 2009
    Posts
    18
    Location
    North Carolina

    Default Re: A bit ticked at Agri-Supply (re Caroni mower)

    Thanks, for the question.
    I spoke with one of our mechanics and he said that basically you just loosen the 4 bolts holding the plate the gear box sits on ( so you can get your hands under it) then the 4 bolts on the gear box and slide it, you may want to spray a lubricant so it will slide easier, then put on the belt, slide gear box back then tighten screw #13 on drawing, this will provide the tension on the belts and then tighten all 8 bolts. The gearbox acts like a tensioner. I have attached two documents from caroni on the gearbox and belt. They show alignment of belt and instructions. If you need a manual, I will be glad to mail you one... If you need to speak with one of our guys, call us at 1-800-345-0169 and ask for Vernon or Gene..
    They will be glad to offer any assistance you might need.

    Mark
    Attached Files Attached Files

  5. #15
    Veteran Member
    Join Date
    Feb 2009
    Posts
    1,042
    Location
    CA
    Tractor
    2002 New Holland TC40S

    Default Re: A bit ticked at Agri-Supply (re Caroni mower)

    Can't help but notice how Mark is "watching over the store" as this thread is one year old. Another seldom used method of good customer service.
    Way to go, Mark!
    Let your tools do the work.

  6. #16
    Platinum Member CBW1999's Avatar
    Join Date
    May 2008
    Posts
    857
    Location
    Northern Vermont on the 45th parallel
    Tractor
    Kubota 7510, Toro Groundsmaster 217D

    Default Re: A bit ticked at Agri-Supply (re Caroni mower)

    WOW- exemplary service.

    I have ordered a couple of things on line in the past and have been happy. The closest store is about 700 miles from me so, that is my only option.

    I tell you..... seeing something like this makes me a little grumpier about some of the ineptness I have experienced at some of the "local" stores I deal with.

    Well done Mr. Powell!
    I thank God everyday for all of the blessings he has given me- especially for the one's I do not recognize or see!

  7. #17
    Veteran Member s219's Avatar
    Join Date
    Dec 2011
    Posts
    2,311
    Location
    Virginia USA
    Tractor
    Kubota L3200

    Default Re: A bit ticked at Agri-Supply (re Caroni mower)

    Yeah, way to go!

  8. #18
    Super Member crazyal's Avatar
    Join Date
    Dec 2003
    Posts
    5,860
    Location
    Northern Vermont

    Default Re: A bit ticked at Agri-Supply (re Caroni mower)

    Quote Originally Posted by CBW1999 View Post
    WOW- exemplary service.

    I have ordered a couple of things on line in the past and have been happy. The closest store is about 700 miles from me so, that is my only option.

    I tell you..... seeing something like this makes me a little grumpier about some of the ineptness I have experienced at some of the "local" stores I deal with.

    Well done Mr. Powell!
    Tell me about it. When I was looking for a grading scraper I had one dealer try to tell me they call them box blades. I even gave them the woods and Land Pride part numbers so they could look it up in their sales manuals.
    Kubota L4240,Case 580K backhoe, Case 450 Dozer

  9. #19
    Veteran Member JJZ 109's Avatar
    Join Date
    Feb 2009
    Posts
    1,365
    Location
    Chaumont, NY
    Tractor
    Bobcat S185 skid steer - Ferris IS500Z - JD GT235

    Default Re: A bit ticked at Agri-Supply (re Caroni mower)

    I wonder if anyone else happened along and fell into a sweet deal on one of those faded '08 units?
    Todd
    _____________________________________________

    Also - E Terra E 60 SSQA backhoe • Erskine 73" blower •TSC QA boom pole • Bradco 48" forks • JLG T350 Boom Lift • 1997 Ford F Super Duty 7.3 Powerstroke w/ Altec AT 200A bucket • CAM Superline 6x12 dump • (2) Kristi 7x18 enclosed • 2014 Ford F250 Super Cab gasser • 2007 Mustang GT • 2007 Crown Vic P71 Police Interceptor

  10. #20
    Silver Member RAYJAY's Avatar
    Join Date
    Nov 2012
    Posts
    139
    Location
    CLIFFORD PA
    Tractor
    LS 3039H

    Default Re: A bit ticked at Agri-Supply (re Caroni mower)

    looking at a 71" finisher mower now to the OP how is the mower deck holding up ???


    Jeff

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