Grapple Westendorf Brush Crushers again

[teg]

Don't mean to butt in here but just wanted to let you know that you can add people on your "Ignore List" where you will not see posts from that person.

Click on their name, it drops down a menu, first choice is "View Pubic Profile".

On their page, there's a blue line under their name that says "User List", click on that and you can Add them to your ignore list.

I have several people on mine and it's nice...

[LittleBlueTractor]

1. The premise of initial contact may well go beyond a simple request and a more standardized service covers all those variables. Many questions can come up and information can get lost in the shuffle so as a more sound business practice for those wishing to sell things it is better to get the info now rather than later to assure of any future ability to contact. If computers crash or phones go down, they still have a way of contacting you no matter how seemingly insignificant the initial contact might be. That is what a good company does.
2. and this is what I mean. You and others are under the assumption that "it appears" that this company was acting untoward in some form or fashion. This was based on the rant of the op and nothing more but still, this company now becomes "guilty" of "high handedness" to some. This to me is unfair and is much like when someone accuses some one else of improper conduct. Whether it has happened or not means absolutely nothing, the onus of the accusation or even the inference is still there and in some cases, it has ruined lives.
Westerndorf is a company that has bent over backwards for their customers because they know it is a good business modality. If one is not aware of the exemplary customer service of Westerndorf, they become something less with a thread such as this and it was all based on an assumption because for all we know, there is the possibility that the computer program they purchased throws out inquiries if not filled out in full. These programs are there to protect both the company and customer as companies get all kinds of contacts by pure loonies. Based on my dealings with Westerndorf, I am quite confident that no one there made a basic attempt to ignore anyone as it goes against what seems to be the very fiber of their existence and that is excellent customer service.
There are certainly things people need to be suspicious of but Westerndorf is not one of that. Of course since no one here knows me from atom, I'm confident that this assertion will be also taken with a grain of salt.

Arrow,

As you have dealt with Westerndorf before, your opinion carries a lot more weight than mine. I merely clicked on the link to their website (in the 2nd post) and came across what I consider to be some "red flags": no prices, no dealer info, and a "contact us" form that required lots of detailed personal information. I don't think they are really "guilty" of anything other than perhaps a few poor business practices when it comes to people like me who value their privacy for one reason or another. (I too provide very little personal information in my TBN profile....) Then again, I'm also the kind of person who often likes to look around without a salesman hovering around me until I have a question or need assistance.

Lil'Blue

But there is still a question in my mind about the brush crushers: are they an inexpensive alternative to adding hydraulics and a buying a grapple. I did the latter and it probably cost me around $1100 in the end, but I'm not sure because I did it sorta piecemeal.

[arrow]

Arrow,

As you have dealt with Westerndorf before, your opinion carries a lot more weight than mine. I merely clicked on the link to their website (in the 2nd post) and came across what I consider to be some "red flags": no prices, no dealer info, and a "contact us" form that required lots of detailed personal information. I don't think they are really "guilty" of anything other than perhaps a few poor business practices when it comes to people like me who value their privacy for one reason or another. (I too provide very little personal information in my TBN profile....) Then again, I'm also the kind of person who often likes to look around without a salesman hovering around me until I have a question or need assistance.

Lil'Blue

But there is still a question in my mind about the brush crushers: are they an inexpensive alternative to adding hydraulics and a buying a grapple. I did the latter and it probably cost me around $1100 in the end, but I'm not sure because I did it sorta piecemeal.

I cannot speak of today's prices LB but two years ago the 3000 series Brush Crushers were a bit over $700. I personally do not know why they do not post prices and can only guess why they do not post dealers ( I really think they like direct dealing more) but a more helpful bunch you will not find. The largest advantage to the Crushers is that no other fitments are needed. They simply pin up to your present set up. As of then, there were no Quick Tach methods for the Crushers which may be a turn off for some.

[jgarrett]

Just a FYI in case anyone didn't know I just had a very "interesting" lesson on the Brush Crushers and a Kubota B3000/403 loader. THEY DON'T FIT!! You have to completely grind off your bucket stops to fit them on. No a good deal at all. There are other problems too. I am not happy with Westendorf at all. John...

[LittleBlueTractor]

Just a FYI in case anyone didn't know I just had a very "interesting" lesson on the Brush Crushers and a Kubota B3000/403 loader. THEY DON'T FIT!! You have to completely grind off your bucket stops to fit them on. No a good deal at all. There are other problems too. I am not happy with Westendorf at all. John...

Sorry to hear it John. Did you buy it directly from Westendorf, or from one of their dealers? In either case, I assume you discussed your particular application (a Kubota 403 loader) with them before you bought it, so what is their side of the story? Are they going to take it back or try to make good in some other way?