Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Silver Member whiskywizard's Avatar
    Join Date
    Jan 2011
    Posts
    242
    Location
    Southern Ontario, on Sturgeon Lake
    Tractor
    KIOTI CK20S HST

    Default Another Liberty chipper saga

    I read all the issues here, and elsewhere with Liberty Chippers. Some had good stories to tell, most had trouble. Most stories were at least several years old. So I called Liberty and had a frank discussion with a sales rep. He allayed my concerns and I ordered.

    The promised delivery passed by. No word. I called. Rep didn't know. Call "shipping Dept in a few hours". I called again - they would call back. No reply. I emailed the original salesman - he promised to talk to Shipping. A day later, Shipping manager called. My unit had missed the shipment out - would be 2 more weeks.

    2 more weeks go by - nothing. I called/emailed/waited. Talked to the general manager. He said he'd get back to me. A day later he offers to upsize the model for $300 more, and ship it that day. I said NO THANKS. he'll get back to me. A couple of days later I'm given a new shipment date, more than a month out!

    By this point, it's clear I'm neck-deep in the same crap that previous buyers had warned me about. I called and emailed to cancel the order. The general manager gets on me again about the bigger model. I said my tractor wouldn't handle it. Next, he wants details on my tractor! I insisted on the refund.

    2 more days go by - no refund. So I call AmEx (the card I paid with) and they gave me an inside number to call. I got through and asked for a refund. In 5 days, I had my money back.

    To prove I am capable of learning a lesson, I then dropped by my local tractor guy and ordered a Wallenstein BXM32. Made right here in Ontario. It arrived in 2 weeks, painted orange to match my tractor! It worked perfectly the first time I ran it, and has continued to operate perfectly for about 6h of use now. It's so much fun to use I'm thinking about cutting down the neighbour's trees and chipping them up.

    It was more money than the Liberty unit, but ...
    __________________________________________
    2011 Kioti CK20S HST with KL120 FEL, 60" Agro Trend 3-pt snowblower; Wallenstein BXM32 Chipper/Shredder
    Toro Titan ZX5420 zero-turn; tow-behind spreader, and plug aerator

  2. #2
    Silver Member Not Retired Yet's Avatar
    Join Date
    Jun 2010
    Posts
    101
    Location
    Small farm in North Central Arkansas
    Tractor
    2011 Kioti ck27hst

    Default

    I like my wallenstein too! Congrats and watch for little limbs as it chips. I've gotten a ton of scratches as they get my arms.... :-)

  3. #3
    Super Star Member murphy1244's Avatar
    Join Date
    Nov 2011
    Posts
    15,838
    Location
    Ohio
    Tractor
    Kioti DK 40-Massey ferguson 135-Ventrac 4500 Diesel

    Default Re: Another Liberty chipper saga

    Just bought a bmx-42 expensive but really built. have fun, cut the neighbors tree.
    Murph ------------

  4. #4
    Silver Member roman's Avatar
    Join Date
    Apr 2010
    Posts
    137
    Location
    New Hampshire (live free or die)
    Tractor
    Ford 1720

    Default Re: Another Liberty chipper saga

    I had a bmx42 and loved it. There are a lot of happy Liberty owners too but I would buy a Wallenstien first.
    Ford 1720, Sims cab, FEL, Woods subframe backhoe, Fisher 7' hydro angle plow, Wallenstein 3 pth splitter, 5' blade, 3 pth carry-all, 3 pth ballast

  5. #5
    Veteran Member wedge40's Avatar
    Join Date
    Oct 2007
    Posts
    2,134

    Default Re: Another Liberty chipper saga

    I'm amazed that liberty stays in business. I have not heard of ONE success story.


    Wedge
    1967 Ford 4000, Box blade, straight blade, FEL, Rake, Bushhog, Backhoe, Jinma chipper, KKII tiller, Grapple.

  6. #6
    Elite Member
    Join Date
    Apr 2008
    Posts
    2,796
    Location
    .
    Tractor
    .

    Default Re: Another Liberty chipper saga

    Quote Originally Posted by whiskywizard View Post
    I called Liberty and had a frank discussion with a sales rep. He allayed my concerns and I ordered.
    Of course he did, he wanted to sell you something. Remember, if a salesmans lips are moving, they are lying.
    .

  7. #7
    Super Member crazyal's Avatar
    Join Date
    Dec 2003
    Posts
    5,784
    Location
    Northern Vermont

    Default Re: Another Liberty chipper saga

    Do they have a physical address? If so I would be curious to look on Google maps and see what they operate out of. It almost sounds like a home business that orders them from China and if they don't have the model you want in stock then they have to wait for a new shipment. If there's not enough in the shipment that arrives then someone get's the run around or an offer to upsize to a model they have in stock.
    Kubota L4240,Case 580K backhoe, Case 450 Dozer

  8. #8
    Elite Member Don87's Avatar
    Join Date
    May 2010
    Posts
    4,226
    Location
    SW Pa.
    Tractor
    Massey Ferguson GC2400

    Default Re: Another Liberty chipper saga

    Quote Originally Posted by crazyal View Post
    Do they have a physical address? If so I would be curious to look on Google maps and see what they operate out of. It almost sounds like a home business that orders them from China and if they don't have the model you want in stock then they have to wait for a new shipment. If there's not enough in the shipment that arrives then someone get's the run around or an offer to upsize to a model they have in stock.
    2340 W Broadway Ste. 103 Mesa, AZ 85202


    It appears to be a warehouse(can't be sure though).
    Bing lists 3 other businesses in the same building.
    Don

    MF GC2400, FEL, 60in.MMM, 5ft. Cultivator, Single Bottom Plow, Bush Hog RTC48 tiller, MF 2360 front mount snowblower, 5ft backblade. BXpanded Piranha toothbar.

  9. #9
    Super Member crazyal's Avatar
    Join Date
    Dec 2003
    Posts
    5,784
    Location
    Northern Vermont

    Default Re: Another Liberty chipper saga

    Quote Originally Posted by Don87 View Post
    2340 W Broadway Ste. 103 Mesa, AZ 85202


    It appears to be a warehouse(can't be sure though).
    Bing lists 3 other businesses in the same building.
    So it sounds like they are several businesses in one. My guess is they buying in bulk from China and selling them here. I see a number of people doing it on ebay. I would guess something like a chipper though isn't going to be a fast mover so they probably only keep one, if any in stock. It's probably not their main business so when things don't go right they don't put much effort into making it right.
    Kubota L4240,Case 580K backhoe, Case 450 Dozer

  10. #10
    Elite Member Ductape's Avatar
    Join Date
    Feb 2006
    Posts
    4,826
    Location
    Central New Hampshire
    Tractor
    Kubota B3030HSDC

    Default Re: Another Liberty chipper saga

    Quote Originally Posted by crazyal View Post
    So it sounds like they are several businesses in one. My guess is they buying in bulk from China and selling them here. I see a number of people doing it on ebay. I would guess something like a chipper though isn't going to be a fast mover so they probably only keep one, if any in stock. It's probably not their main business so when things don't go right they don't put much effort into making it right.
    Judging by other 'reviews' here on TBN........ I think you are giving them waaaay too much credit.

Page 1 of 2 12 LastLast

Similar Threads

  1. Chipper Liberty Chipper Review
    By PNW282 in forum Attachments
    Replies: 19
    Last Post: 03-02-2013, 06:49 PM
  2. Chipper Anybody using a Liberty Chipper?
    By lil_country in forum Attachments
    Replies: 93
    Last Post: 06-04-2012, 12:28 PM
  3. Anyone used a Liberty Chipper?
    By orlo in forum John Deere Owning/Operating
    Replies: 1
    Last Post: 11-09-2009, 09:30 AM
  4. Liberty 8" chipper
    By Kremmling Cowboy in forum Kubota Owning/Operating
    Replies: 0
    Last Post: 09-30-2008, 07:11 PM
  5. Liberty Chipper/Shredder
    By lead_dog in forum Attachments
    Replies: 10
    Last Post: 07-03-2007, 09:15 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
© 2013 TractorByNet.com. TractorByNet is a registered trademark of IMC Digital Universe, Inc. Other trademarks on this page are the property of their respective owners.