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  1. #31
    Elite Member Don87's Avatar
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    May 2010
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    4,226
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    SW Pa.
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    Massey Ferguson GC2400

    Default Re: What is Everything Attachments thinking?

    Quote Originally Posted by jake98 View Post
    As a carpenter, crooked stuff has always bugged me too. People that build stuff for themselves are probably more apt to notice 'lack of straightness' than others. Some people can't even see it. I doubt if EA's guarantee says anything about asthetics, and the weld looks right. It's not great customer service, to accuse your customer of anything right off the bat, but if you're going to buy things priced way less than top of the line, and then call to complain about issues, that aren't issues, this is where you end up. I can't afford top of the line, so I've learned to look at the value and not dwell on minor annoyances. The guy that did the nice welds probably ain't even making enough to buy a tractor, so I say just enjoy it, beat the crap out of it, it ain't gonna break. guess I'm up to twice that now..
    That was the point of the thread, from what I've read. And the pictures tell the tale.

    Nowhere has the OP asked for a replacement or repair of the boxblade(although it should be fixed IMHO).
    Don

    MF GC2400, FEL, 60in.MMM, 5ft. Cultivator, Single Bottom Plow, Bush Hog RTC48 tiller, MF 2360 front mount snowblower, 5ft backblade. BXpanded Piranha toothbar.

  2. #32
    Super Star Member murphy1244's Avatar
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    Nov 2011
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    17,220
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    Ohio
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    Kioti DK-40, MF-135, Ventrac 4500Y

    Default Re: What is Everything Attachments thinking?

    Crooked things bugs the crap out of me. I've even straightened pictures hanging at the doctors office after staring at them for five fuming minutes.
    Murph ------------

  3. #33
    Gold Member unbidden's Avatar
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    Dec 2010
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    422
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    R.I.
    Tractor
    Kubota BX2660

    Default Re: What is Everything Attachments thinking?

    I don't doubt anyones' tale of woe here but just thought I'd add my positive customer experience with EA. I ordered a box blade from them on the net, thought better, canceled by phone and then second guessed my second guess. Called them back and re-ordered. They even helped with choosing a place to drop ship the box blade and were very understanding and helpful. And by the way, the manufacture of the BB was/is quality workmanship. I surprised to hear all the bad customer service reviews. I hope we do hear from them on this forum before this thread disappears.

  4. #34
    Elite Member Zebrafive's Avatar
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    Aug 2010
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    3,059
    Location
    South West MI
    Tractor
    John Deere 2030, John Deere 6415

    Default Re: What is Everything Attachments thinking?

    To all those asking why EA has not respond here, remember today is not a business day. Let them have the weekend off. If nothing Monday have at 'em.
    John Deere 2030 JD 245SL Loader
    John Deere 6415 mfwd JD 640SL Loader

  5. #35
    Elite Member
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    Feb 2012
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    4,873
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    Washington NC (Inner Banks)
    Tractor
    Kubota L5740, Gravely 8199G

    Default Re: What is Everything Attachments thinking?

    I am feeling Mohammed's steely eye on this thread and wondering when the plug is going to get pulled. I hope it doesn't, there's nothing unkind or false here.
    Just the facts. The truth will set us all free...

    The Cain Brothers, who built my subsoiler, built a very sturdy product. Too large for my smaller tractor, would stop it in its tracks constantly, lots of rocks..., but I can't wait to
    try it out on the kubota, with more than twice the weight and hp. And if I use that subsoiler again in the same field, I'm going to get more rocks, a huge amount of granite rocks here, and many large
    quarries in our area. So I'm going to need a rock scoop or some gizmo to help me pick up the rocks, which I did by hand on my first 50x100 garden, and I'm not doing it by hand again.
    And the point of this is that I'm willing to consider EA again, because they have a broad selection, and once they get on a case, they usually seem to get it resolved. This one seems odd, but as long as this was a brand new
    product, and the weld was off by some significant amount, well, that might be acceptable "in the old days" on a farm implement, but not I genuinely believe in the future.

    Amazon had a terrible time with poor repackaging from their
    warehouses, they admitted they had problems, and improved things a little. The idea of putting a small item in a big carboard box with a tiny token piece of plastic padding isn't going to make anyone happy any more.
    There really is a right way to do it, so why not request, not demand, a properly built product? And then if it is delivered not as expected, you should have the right to say no thank you, and not pay for return shipping. IMHO.
    Basic contract law, like most insurance. Return policies are important and no one should plead ignorance after the fact.

    It will take time for these wake up calls to get improvement. And we are all rooting for our fellow citizens in this manufacturing sector to "get their act together".
    The better they do that, the more their business will grow. And not get sent offshore to who knows where. I know this may sound corny, but as an American, I'm rooting for EA to succeed.
    EA has a wonderful benefit to them here that they have the ears of this large group, most of us who either need, use, or will need their products at some point. Fertile ground....
    So since I would prefer my subsoiler to be built in South Carolina vs. South Peking, and I think many others would also, there is a feedback benefit to EA here that I hope they appreciate.

    Unfortunately, I'm betting on the "thread closed" sign going up. Remember, discussion of moderation policies is not permitted. Discussion of specific business transactions does not seem to be permitted.
    Not my sand box, just an appreciative user who has gotten a couple of "traffic tickets" from the owners so far. And I really do understand their concerns. Now if I wanted to pony up 20 bucks a year and all of us did, then they wouldn't need advertisers, they would just roll in the money...But this forum is free. Free. Free usually comes with some strings and we are adults.
    I'm hoping before this disappears a happy ending can be reported. All he wants for Christmas is a reweld, not a trip to the Moon.

    sorry, that was a nickel's worth.
    And perhaps some confirmation that he is among like thinking individuals. Which is always tricky here for sure, and I say that nicely.
    2012 Kubota L5740HSTC3 with FEL and Long grapple, 1986 Case IH 255, Land Pride PD10 PHD, LP RCR60 & RCF2084 mowers, LP 4' box blade and rear rake, Fred Cain subsoiler, County Line potato plow, County Line 1 bottom plow, 1986 Gravely 8199G with tow behind DR rototiller, 50" deck+40" Gravely wing mowers, Swisher 44 rough cut mower,, Echo 450-18 & 600-24, Echo PPT280, 2014 JD X750 diesel garden tractor, 1968 Cub Cadet 125 under renovation, Husky-Speeco 35 ton splitter, DR tow behind string trimmer

  6. #36
    Veteran Member jake98's Avatar
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    Nov 2007
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    1,910
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    Dingmans Ferry PA
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    53 Cub, 70's JD 410, Kioti 25hst

    Default Re: What is Everything Attachments thinking?

    Ted's spending his day off in the warehouse with a BFH, and Peanut's trying to figure out how to work the micrometer..
    (I sure hope they're making a video, just in case a catastrophe like this rears it's ugly head again..)
    Last edited by jake98; 12-09-2012 at 02:42 PM.
    Kioti CK 25 Hydro: box blade, brush hog, rake, roto-till, grapple, bucket forks, de-stump cyl, Wallenstein Chipper
    John Deere 410 Backhoe Loader: 25 hoses ready to blow


    Thus by the beneficence of Providence, we shall behold our empire arising, founded on justice and the voluntary consent of the people, and giving full scope to the exercise of those faculties and rights which most ennoble our species.

    Samuel Adams

  7. #37
    Elite Member
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    Feb 2012
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    Washington NC (Inner Banks)
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    Kubota L5740, Gravely 8199G

    Default Re: What is Everything Attachments thinking?

    To all those asking why EA has not respond here, remember today is not a business day. Let them have the weekend off. If nothing Monday have at 'em.

    excellent point. EA are family folk, they believe in being home on the weekends and not minding internet blogs. I applaud their putting family first just as I applaud Chick Filet
    for not opening on Sunday. So time to chill and give them a chance on Monday.
    2012 Kubota L5740HSTC3 with FEL and Long grapple, 1986 Case IH 255, Land Pride PD10 PHD, LP RCR60 & RCF2084 mowers, LP 4' box blade and rear rake, Fred Cain subsoiler, County Line potato plow, County Line 1 bottom plow, 1986 Gravely 8199G with tow behind DR rototiller, 50" deck+40" Gravely wing mowers, Swisher 44 rough cut mower,, Echo 450-18 & 600-24, Echo PPT280, 2014 JD X750 diesel garden tractor, 1968 Cub Cadet 125 under renovation, Husky-Speeco 35 ton splitter, DR tow behind string trimmer

  8. #38
    Elite Member jimmyj's Avatar
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    Aug 2007
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    Ontario Canada
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    Allis Chalmers 616 (Two) and a Kioti CK30 HST with loader and backhoe

    Default Re: What is Everything Attachments thinking?

    Let's see what happens tomorrow. This to me, if I was EA would be a very easy fix in terms of PR.
    God Bless our brave men, bring them home, safe again.

  9. #39
    Veteran Member Marveltone's Avatar
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    Jun 2010
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    Somewhere north of Roseau, MN
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    Fordson Major Diesel, McCormick Deering W4, Ford 1510, John Deere L111

    Default Re: What is Everything Attachments thinking?

    As an employee for a high-end window company, I can attest to the fact that happy customers tell their friends about a good product and unhappy customers yell out to the world about the bad. We've gone through great lengths to satisfy our customers after the sale. Many of these times, we've lost big money in the process, but we do whatever we need to do to make things right. Why? Is it maximizing our short term profits? No. Is it easy? No. Is it enjoyable to admit we did a poor job on something? Of course not! Then why do we go out of our way to worry about something that's already been sold? Because it's the right thing to do. Because of this strategy, we enjoy very high customer satisfaction rates. This brings more potential customers and retains the existing ones.

    Sometimes the best way to stay in business is for a company to eat a little crow. It doesn't really taste that bad and it can even be a little good for you in the long run.

    Joe
    Fordson Major Diesel: Case 3-bottom Trip Plow, Case 12' Trip Field Cultivator, Kewanee 130 Disc, John Deere 1209 Mower Conditioner, John Deere 594LW Side Delivery Rake, New Holland Hayliner 273 Baler, 18' Spike-Tooth Harrow
    Ford 1510: Du-Al 105 Loader, "The Thumb" Grapple, Bush Hog RBC60 Rear Blade, Woods HC54 Rotary Cutter, Tarter 5' Heavy-Duty Hinge Back Box Blade, Buhler Farm King Y600 Snowblower

  10. #40
    Elite Member
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    Washington NC (Inner Banks)
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    Kubota L5740, Gravely 8199G

    Default Re: What is Everything Attachments thinking?

    I know that Everything Attachments employees read this site, and I'm sure they'll immediately know who I am- so no hard feelings guys- I'm just a little disappointed in you.

    I felt the same way. And it finally got resolved, though I didn't get any blame thrown back on me. My subsoiler came expertly packed; it wasn't the packaging that was the problem, it was
    packed amazingly well, with form fitting foam. Impressive even. Just a beat up looking plow for sure. And rusty. But other than that, it worked perfectly, and
    I went on to being really impressed with it. After I stripped and repainted it that is. I had to clean up their mess and I didn't take a penny for it.
    What I think the OP wants is what I wanted...someone on the other end of the line or email that "got it" and wasn't defensive or even confrontational.
    I talked finally to Ted, and we got it all straightened out. These are nice people, plain and simple.
    2012 Kubota L5740HSTC3 with FEL and Long grapple, 1986 Case IH 255, Land Pride PD10 PHD, LP RCR60 & RCF2084 mowers, LP 4' box blade and rear rake, Fred Cain subsoiler, County Line potato plow, County Line 1 bottom plow, 1986 Gravely 8199G with tow behind DR rototiller, 50" deck+40" Gravely wing mowers, Swisher 44 rough cut mower,, Echo 450-18 & 600-24, Echo PPT280, 2014 JD X750 diesel garden tractor, 1968 Cub Cadet 125 under renovation, Husky-Speeco 35 ton splitter, DR tow behind string trimmer

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