I am feeling Mohammed's steely eye on this thread and wondering when the plug is going to get pulled. I hope it doesn't, there's nothing unkind or false here.
Just the facts. The truth will set us all free...
The Cain Brothers, who built my subsoiler, built a very sturdy product. Too large for my smaller tractor, would stop it in its tracks constantly, lots of rocks..., but I can't wait to
try it out on the Kubota, with more than twice the weight and hp. And if I use that subsoiler again in the same field, I'm going to get more rocks, a huge amount of granite rocks here, and many large
quarries in our area. So I'm going to need a rock scoop or some gizmo to help me pick up the rocks, which I did by hand on my first 50x100 garden, and I'm not doing it by hand again.
And the point of this is that I'm willing to consider EA again, because they have a broad selection, and once they get on a case, they usually seem to get it resolved. This one seems odd, but as long as this was a brand new
product, and the weld was off by some significant amount, well, that might be acceptable "in the old days" on a farm implement, but not I genuinely believe in the future.
Amazon had a terrible time with poor repackaging from their
warehouses, they admitted they had problems, and improved things a little. The idea of putting a small item in a big carboard box with a tiny token piece of plastic padding isn't going to make anyone happy any more.
There really is a right way to do it, so why not request, not demand, a properly built product? And then if it is delivered not as expected, you should have the right to say no thank you, and not pay for return shipping. IMHO.
Basic contract law, like most insurance. Return policies are important and no one should plead ignorance after the fact.
It will take time for these wake up calls to get improvement. And we are all rooting for our fellow citizens in this manufacturing sector to "get their act together".
The better they do that, the more their business will grow. And not get sent offshore to who knows where. I know this may sound corny, but as an American, I'm rooting for EA to succeed.
EA has a wonderful benefit to them here that they have the ears of this large group, most of us who either need, use, or will need their products at some point. Fertile ground....
So since I would prefer my subsoiler to be built in South Carolina vs. South Peking, and I think many others would also, there is a feedback benefit to EA here that I hope they appreciate.
Unfortunately, I'm betting on the "thread closed" sign going up. Remember, discussion of moderation policies is not permitted. Discussion of specific business transactions does not seem to be permitted.
Not my sand box, just an appreciative user who has gotten a couple of "traffic tickets" from the owners so far. And I really do understand their concerns. Now if I wanted to pony up 20 bucks a year and all of us did, then they wouldn't need advertisers, they would just roll in the money...But this forum is free. Free. Free usually comes with some strings and we are adults.
I'm hoping before this disappears a happy ending can be reported. All he wants for Christmas is a reweld, not a trip to the Moon.
sorry, that was a nickel's worth.
And perhaps some confirmation that he is among like thinking individuals. Which is always tricky here for sure, and I say that nicely.