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Elite Member
Ted wanted me to make a thread to address any questions/concerns that anyone has. I had a few PMs on here and emails from TBN members directing me to a thread that does not exist.
We take the weekends off to spend with our families and are unaware of what is going on in TBN land until Monday morning. It seems that we had a rough weekend on TBN.
I can assure you that customer service is one of the top priorities here and we always go out of our way to make sure every customer is satisfied.
This case with Brian's(the OP of the thread that was apparently discarded) box blade is no different. Ted and Rick showed me the email conversations. They were trying to gather information/pics showing his 3pt hitch set-up not only to help him with this concern, but to prevent future issues with other attachments. It didn't look like the customer ever asked for anything.
Every box blade that we make is lined up with a solid rod that goes through all 4 lift arm holes to assure they will line up when attached to a tractor. It is our intent for every customer to be totally satisfied and if he is unhappy with the boxblade, we will be glad to have the boxblade shipped back here at our expense and refund his money. Please note that we would have offered this in the emails if the customer had requested anything.
We take the weekends off to spend with our families and are unaware of what is going on in TBN land until Monday morning. It seems that we had a rough weekend on TBN.
I can assure you that customer service is one of the top priorities here and we always go out of our way to make sure every customer is satisfied.
This case with Brian's(the OP of the thread that was apparently discarded) box blade is no different. Ted and Rick showed me the email conversations. They were trying to gather information/pics showing his 3pt hitch set-up not only to help him with this concern, but to prevent future issues with other attachments. It didn't look like the customer ever asked for anything.
Every box blade that we make is lined up with a solid rod that goes through all 4 lift arm holes to assure they will line up when attached to a tractor. It is our intent for every customer to be totally satisfied and if he is unhappy with the boxblade, we will be glad to have the boxblade shipped back here at our expense and refund his money. Please note that we would have offered this in the emails if the customer had requested anything.