Rear Blade Great to find a company who stands behind their product

[jvolock]

Its refreshing to see that when something you buy isn't quite right, a company stands up and does the right thing. I recently bought a rear blade from a everything attachments and experienced a small problem with the holes for offset not lining up just right, which I noticed when I was attaching the blade to my tractor. I emailed the company that evening. The following morning I not only had an email but a phone call.... not just a phone call from a tech on the floor but from Ted himself telling me they'd make it right. After I sent a couple photos so Ted and his staff could confirm what I was saying and to figure out what the issue was they are sending out a replacement part which I should have in a few days.

I was taking a chance buying something on line from a company located back east that I couldn't see or touch. I'm very happy I did as the blade I bought has worked great clearing snow on Sunday and again this morning. Every company has bumps in the road when selling products and its when a problem arises that you learn the true metal of a company and whether they will stand behind their product. When I'm in the market for another tractor attachment, I'll be taking a hard look at everything attachment as a place to make that next purchase.... which may be soon as I'm in the market for a 72" 3pt snow blower.

 

[creekbend]

I'm glad that everything worked out.

 

[GManBart]

Nice!

 

[MasseyWV]

Looks good. :thumbsup:

 

[jvolock]

Replacement part arrived today... 20 minutes to install and everything works like a glove.

 

[MasseyWV]

Replacement part arrived today... 20 minutes to install and everything works like a glove.

It's good to see that it all worked out ok.

 

[gmikem206]

jvolock, I'm looking for a rear blade, and have looked at EA's sight and video and liked what I saw. This helps a lot in the decision process. thanks for posting. Mike

 

[jvolock]

Gmikem: I've now used the scrape blade to recontour my 3/8 mile long driveway edges and the blade just continues to work great. I used to live in Warren County in a little burb called Port Murray. I also grew up in Orange County NY, just over the border in NY. There was many a time I called in to work saying I was working from home and there wasn't a lick of snow down in Piscataway.

So far, the blade has worked real well pushing snow up to 15" and drifts up to 2'. Lastly, when I emailed about the problem, Ted, the guy in videos, who is also the president called to talk about the problem.

 

[gmikem206]

Jvolock, I know that Port Murray area, a friend was once police chief for Mansfield, and had responsibility for Port Murray I'm sure. Thanks for the blade update. I'll be looking at the SCUT 5ft blade. Mostly I need it for ballast for my FEL yard work(also put 50lb wheel weights on) and for plowing snow in the winter down my 600ft driveway. It should work well in conjunction with the FEL for plowing. I just got the machine (used) with the FEL and 60MMM so a lot to learn. Thanks again.