Results 1 to 9 of 9
  1. #1
    Bronze Member
    Join Date
    Sep 2012
    Posts
    94
    Location
    Kiowa, co
    Tractor
    Kioti RX6010 with FEL

    Default Great to find a company who stands behind their product

    Its refreshing to see that when something you buy isn't quite right, a company stands up and does the right thing. I recently bought a rear blade from a Everything Attachments and experienced a small problem with the holes for offset not lining up just right, which I noticed when I was attaching the blade to my tractor. I emailed the company that evening. The following morning I not only had an email but a phone call.... not just a phone call from a tech on the floor but from Ted himself telling me they'd make it right. After I sent a couple photos so Ted and his staff could confirm what I was saying and to figure out what the issue was they are sending out a replacement part which I should have in a few days.

    I was taking a chance buying something on line from a company located back east that I couldn't see or touch. I'm very happy I did as the blade I bought has worked great clearing snow on Sunday and again this morning. Every company has bumps in the road when selling products and its when a problem arises that you learn the true metal of a company and whether they will stand behind their product. When I'm in the market for another tractor attachment, I'll be taking a hard look at everything attachment as a place to make that next purchase.... which may be soon as I'm in the market for a 72" 3pt snow blower. -kioti-rx6010-jpg

  2. #2
    Super Star Member
    Join Date
    Jul 2011
    Posts
    14,436
    Location
    Yanceyville, North Carolina
    Tractor
    Kubota L4400

    Default Re: Great to find a company who stands behind their product

    I'm glad that everything worked out.
    The PUPIL who does not surpass his Master, fails his Master.

  3. #3
    Elite Member GManBart's Avatar
    Join Date
    Dec 2012
    Posts
    3,013
    Location
    Belleville, MI
    Tractor
    Massey Ferguson 241, Massey Ferguson 2244 crawler, Case 580 Super M Series 2

    Default Re: Great to find a company who stands behind their product

    Nice!

  4. #4
    Elite Member
    Join Date
    Apr 2008
    Posts
    2,796
    Location
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    Tractor
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    Default Re: Great to find a company who stands behind their product

    Looks good.
    .

  5. #5
    Bronze Member
    Join Date
    Sep 2012
    Posts
    94
    Location
    Kiowa, co
    Tractor
    Kioti RX6010 with FEL

    Default Re: Great to find a company who stands behind their product

    Replacement part arrived today... 20 minutes to install and everything works like a glove.

  6. #6
    Elite Member
    Join Date
    Apr 2008
    Posts
    2,796
    Location
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    Tractor
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    Default Re: Great to find a company who stands behind their product

    Quote Originally Posted by jvolock View Post
    Replacement part arrived today... 20 minutes to install and everything works like a glove.
    It's good to see that it all worked out ok.
    .

  7. #7
    Bronze Member
    Join Date
    Jul 2013
    Posts
    83
    Location
    NW NJ
    Tractor
    Kubota BX 2660

    Default Re: Great to find a company who stands behind their product

    jvolock, I'm looking for a rear blade, and have looked at EA's sight and video and liked what I saw. This helps a lot in the decision process. thanks for posting. Mike

  8. #8
    Bronze Member
    Join Date
    Sep 2012
    Posts
    94
    Location
    Kiowa, co
    Tractor
    Kioti RX6010 with FEL

    Default Re: Great to find a company who stands behind their product

    Gmikem: I've now used the scrape blade to recontour my 3/8 mile long driveway edges and the blade just continues to work great. I used to live in Warren County in a little burb called Port Murray. I also grew up in Orange County NY, just over the border in NY. There was many a time I called in to work saying I was working from home and there wasn't a lick of snow down in Piscataway.

    So far, the blade has worked real well pushing snow up to 15" and drifts up to 2'. Lastly, when I emailed about the problem, Ted, the guy in videos, who is also the president called to talk about the problem.

  9. #9
    Bronze Member
    Join Date
    Jul 2013
    Posts
    83
    Location
    NW NJ
    Tractor
    Kubota BX 2660

    Default Re: Great to find a company who stands behind their product

    Jvolock, I know that Port Murray area, a friend was once police chief for Mansfield, and had responsibility for Port Murray I'm sure. Thanks for the blade update. I'll be looking at the SCUT 5ft blade. Mostly I need it for ballast for my FEL yard work(also put 50lb wheel weights on) and for plowing snow in the winter down my 600ft driveway. It should work well in conjunction with the FEL for plowing. I just got the machine (used) with the FEL and 60MMM so a lot to learn. Thanks again.

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