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  1. #1
    Veteran Member sparc's Avatar
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    Oct 2011
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    1,032
    Location
    NJ
    Tractor
    JD 4410, NH TC-25, Bobcat M610, JD X534, Dig-It Model 158

    Default Fastenal

    Needed a couple 1/2-13 X 1-1/4 Gr 5 Carriage bolts and flange nuts for my rear blade so I looked for them last weekend when I was in Tractor Supply...no dice. I was kinda surprised since they are for mounting the cutting edge on my rear blade it seemed like it would be something they would have.

    Stopped down the street at Fastenal this afternoon and sure enough they had them and I was ready to pay the price to get them when the owner says "on the house, don't worry about it" I said: "you sure?" and he says yeah. So I thanked him, told him i would let my friends know how helpful he was, and told him I wouldn't forget him next time I need something I'll be looking here first. He smiled. Seems we both made out but he's gonna have to wait for his payback till the next time I need some bolts.

    Still, that's more than Tractor Supply has ever done for me in all the years I have dealt with them, going on back to when it was known as Central Tractor.

    So part of my payback to him is letting you all know how helpful he was and maybe you'll find the same at your local Fastenal.

  2. #2
    New Member
    Join Date
    Mar 2013
    Posts
    3
    Location
    Rocky Mount, NC
    Tractor
    MF 165, Dynahoe 190 backhoe, 2 Great Dane Zero turn mowers

    Default Re: Fastenal

    I stopped by Fastenal when I needed a 5/8 and a 3/4 in. drill bit for drilling some 1/2 in metal plate. I found them and went to check out and the guy there says do you have an account? I say no, then he looks up a company that had an account with them and says the price they pay is a whole lot lower than walk in customers (about 35% lower). So he rings them up as being sold to that company and I paid him cash. Saved me quite a bit. I'll go back when I need any bolts or bits.

  3. #3
    Super Member RickB's Avatar
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    Sep 2000
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    7,403
    Location
    Eastern NY
    Tractor
    Case 885, Ford 4000

    Default Re: Fastenal

    Fastenal has the USA hardware contract for CNH dealers. Local Fastenal stores service local NH/CaseIH/Case construction dealers. Of the 3 hardware deals CNH has had since I have been paying attention, the level of service is best right now.
    We have too much gun control.
    What we need is more idiot control.

  4. #4
    Veteran Member CliffordK's Avatar
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    Mar 2013
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    1,202
    Location
    Eugene, Oregon
    Tractor
    Toro D200, Ford 1715, International 884,

    Default Re: Fastenal

    I've had some good luck there in the past.
    I had some bolts I needed for a "road repair". Stopped in a truck stop, and they wanted about 10x retail.
    The next stop was Fastenel, and the price seemed far more reasonable.

    I found a local branch. I had good service the first time I went in.

    Then the second time, they told me that they would only sell bolts a whole bag at a time. I need to buy about 3 bolts, and had to buy 20.
    I pointed out that half their bolt bags were already opened and missing bolts, but the person in the store didn't care, and stuck to the bag at a time requirement.

    Anyway, I haven't been back since.

    I did find a small owner operated fastener store that had much better service.

  5. #5
    Silver Member Rayster's Avatar
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    Mar 2013
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    193
    Location
    On the River in MO
    Tractor
    Kubota L3200 w/LA524

    Default Re: Fastenal

    A few years back; my local Fastenal would forget that you special ordered anything you special ordered. I never went back. Currently the company I work for, has a huge account with them. I feel perhaps my first experience was with a guy that should have worked for wal-mart. The guys are very helpful and I have not been let down since.

  6. #6
    Veteran Member sparc's Avatar
    Join Date
    Oct 2011
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    1,032
    Location
    NJ
    Tractor
    JD 4410, NH TC-25, Bobcat M610, JD X534, Dig-It Model 158

    Default Re: Fastenal

    Thanks everyone for sharing your experiences with Fastenal. I think the same thing could happen anywhere. Corporations with a local presence like that are at the mercy of those who represent them, be they a company employee or a local franchise dealer, the result is the same. The companies reputation is always on the line.

  7. #7
    Veteran Member CliffordK's Avatar
    Join Date
    Mar 2013
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    1,202
    Location
    Eugene, Oregon
    Tractor
    Toro D200, Ford 1715, International 884,

    Default Re: Fastenal

    Well,
    They probably don't like the walk-in customers that purchase 10 bolts (often an assortment). It hardly pays the time of the person tallying up the bill.

    Yet, that assumes that they would otherwise be pulling a large order or doing something else to make money. And, you add up a thousand customers that purchase 10 bolts, and it adds up.

    Or, when they discourage a customer from coming back. Suddenly they loose all future sales for that customer.

    So, while I may only purchase less than $50 worth of bolts at a time, repeat trips add up. But, their policy of only selling full bags of bolts, which may or may not have been valid, has put Fastenel as the last place I will look.

  8. #8
    Veteran Member
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    Jan 2009
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    2,174
    Location
    Carroll, Ohio
    Tractor
    Massey 180 Diesel

    Default Re: Fastenal

    We're VERY lucky here to have a local hometown industrial supply that puts Fastenal to shame. 99.9% of the time I go in there, they have it in stock. And if you only need one of anything, no problem... I stopped last Friday and got a 7/8" X 10" Gr8 bolt, washers, and nut. Grand total of $7 and some change. They have it all, taps, dies, drill bits, quality power/hand tools.. I love that place..!!

    If you're ever in Lancaster, Ohio, definitely look up Calandras Industrial Supply..!!

  9. #9
    Gold Member
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    Aug 2008
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    373
    Location
    Darlington, SC
    Tractor
    1957 Ferguson 35, 1977? Yanmar 2200, 1963 Cub Cadet Original

    Default Re: Fastenal

    Cliff, full bag policy is how they do it at our local Fastenal. And their prices aren't the cheapest by a long shot. I know someone that works there and he says he is doing all he can for me pricewise but I often wonder.

    We have a Agri-Supply local and thats where I buy most of mine. They carry grade 2 and 5. They sell their bolts by the pound.

    Grade 2 bolts: 1.79
    grade 5 bolts: 2.39
    nuts: 1.99
    washers : 1.69
    lock washers: 2.69

    it's amazing how low the price is for a bag of bolts. I have bolt bins and keep it stocked pretty much. If doing a project and have to buy bolts I always buy extras for the bolt bin.
    modify, adjust and improvise....a country boy can survive

  10. #10
    Silver Member
    Join Date
    Apr 2011
    Posts
    194
    Location
    Marysville, OH
    Tractor
    JD 4300

    Default

    I've been at good Fastenals and bad ones. Most have been good. Unfortunately, I don't think the one in my town is good.

    I was in file service for 10 years, so I delta with at least 50 Fasenals over he years. They are my preference for hardware that tsc does not sell.

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