Thomabear
Silver Member
Correct, It was the angle I was referring to. I suppose I can live with the anestetics as long as it gets the job done. Still wish it was straight though.
Rest easy. It'll be taken care of one way or another!! :thumbsup:
Well I just received a call from ETA about my rake. Ted offered me an exchange because he wanted to make sure I was happy with my purchase. By the time you figure shipping to me, back to him then back to me he probably would have made next to nothing on the sale. This is what I call good old fashioned customer service. I declined his offer because I don't see this minor alignment issue as a real problem. The heavy duty quality of this rake is more than I could ask for. I would purchase one again without a moments thought. The answer to my hard headedness of not wanting to swap the rake was an offered discount toward my next implement purchase. Now I have an excuse to go after that PHD I've been wanting... Umm Needing!
One thing I've learned from all this is that you cant beat a good old fashioned, family owned company that stands behind their products. USA made products and providing homeland jobs is also a plus I consider when shopping. Thanks to ETA for representing all of that..
My next purchase from ETA is going to be a wicked root grapple, can't wait to strap one on my Kubota.
.My next purchase from ETA is going to be a wicked root grapple, can't wait to strap one on my Kubota.