We're sorry about the fit issue you are experiencing! I have a few options for you: if you know how to weld or know someone who does, some 1/4" shims welded in the top bracket of the pallet fork attachment should make it nice and tight. We could refund you some to offset the cost/ time of doing this. We can also do a frame swap for you. This won't be able to be set up until Monday and the holidays would delay the shipment of your new frame. Please let me know how you would like to proceed. Thank you for the picture too. It is always informative to be able to lay eyes on the issue.
Nice prompt response. Need to figure if I want to deploy my meager welding skill on it or have em swap em out.