WARNING ! Ansung misrepresenting

[Catman8]

A warning to everyone, I just bought an Ansung Tiller ER062, there website says it weighs 656lb, when you read the manual it says it weighs 540lb, the dealer I bought it from told me it weighed 656lb. I called Ansung and the lady office manger told me they have not updated their web site yet and they have had three revisions to their tillers. Needless to say I'm pretty pissed about the misrepresentation of their product. Ansung said that they told their dealers of the updated specs, and I said, don't you think your website would be the first thing a company should update. These corporations have no shame. So when trying to compare attachment with other manufacturers be carefull of dishonest company's miss representing their products. If you go to Everything Attachments website they are also giving you the wrong specifications and weights of their Ansung Terra Force tillers.

 

[EverythingAttachments]

A warning to everyone, I just bought an Ansung Tiller ER062, there website says it weighs 656lb, when you read the manual it says it weighs 540lb, the dealer I bought it from told me it weighed 656lb. I called Ansung and the lady office manger told me they have not updated their web site yet and they have had three revisions to their tillers. Needless to say I'm pretty pissed about the misrepresentation of their product. Ansung said that they told their dealers of the updated specs, and I said don't you think your website would be the first thing a company should update. These corporations have no shame. So when trying to compare attachment with other manufacturers be carefull of dishonest company's miss representing their products. If you go to Everything Attachments website they are also giving you the wrong specifications and weights of their Ansung Terra Force tillers.

It's the first we've heard of this, but it is being corrected as we speak.
Travis

 

[BoylermanCT]

Nice customer service EA! Wish all companies were this responsive!

 

[Catman8]

These are the WRONG specs for their current tillers in the photos below, and just to clarify I did not buy my tiller through everything attachment, I was using their name as an example, ALL dealers of Ansung have the wrong specs on their websites. I also noticed conflicting weights with Sicma brands comparing websites. Hope this info helps others when trying to decide what manufacturer to buy from. I think it is very unfair for honest companies to lose sales to diss honest company's. Last photo is the manual that came with the tiller.

 

[George2615]

I'm almost sure dealers and company websites list equipment weights at what the supplier / manufacturer tells them. That weight probably includes the weight of the shipping pallet and hardware that secures it to the pallet and not actual operating weight. I doubt they weigh each piece after removing from the pallet.

 

[Catman8]

I'm almost sure dealers and company websites list equipment weights at what the supplier / manufacturer tells them. That weight probably includes the weight of the shipping pallet and hardware that secures it to the pallet and not actual operating weight. I doubt they weigh each piece after removing from the pallet.

Yes, that's why my post is titled (Ansung misrepresenting ).
Who cares what the crate weighs, we want to know what the equipment weighs. If they want to list the shipping weight separate than do that.

 

[George2615]

I agree 100%. Manufacturers should list 2 weights that would include the operating and shipping weight of each piece of equipment. Just never seen it done that way by anyone. When I buy or build equipment I weigh it and paint the weight on the attachment. Have you weighed your tiller? Maybe the manual weight is wrong.

 

[Catman8]

We all know that the weight of an attachment tells us how well it's made or what size steel they are using and is an indication of the quality of attachment we are buying. To some degree.

No I have not weighed the tiller, but you have a good point, that probably won't match up either. The tiller could weigh more or less than the manual because Ansungs legal discription says they are not responsible for the accuracy of their manuals. :confused2: and when I called Ansung she could not verify the weight.

 

[MinnesotaEric]

A warning to everyone, I just bought an Ansung Tiller ER062, there website says it weighs 656lb, when you read the manual it says it weighs 540lb, the dealer I bought it from told me it weighed 656lb. I called Ansung and the lady office manger told me they have not updated their web site yet and they have had three revisions to their tillers. Needless to say I'm pretty pissed about the misrepresentation of their product. Ansung said that they told their dealers of the updated specs, and I said, don't you think your website would be the first thing a company should update. These corporations have no shame. So when trying to compare attachment with other manufacturers be carefull of dishonest company's miss representing their products. If you go to Everything Attachments website they are also giving you the wrong specifications and weights of their Ansung Terra Force tillers.

After I use the rake I got from EA*, I entertained getting a 72" Tarter Cat2 tiller to be used to smooth out the old logging ruts that are everywhere on the property I'm slowly cleaning up, but I needed to know if the tiller was Quick Hitch 2 compatible. Tarter had to run around with their heads cut off before somebody thought to ask their engineer if it was QH2 compatible, which it is.

In 2014 I came upon a good deal on a Frontier commercial box scraper. Nobody could tell me it it was quick hitch compatible. I was literally on this site asking for QH2 specs while looking at the box scraper. As far as I'm concerned, the number one spec on any 3PT is if it is QH compatible and not every OEM is forthcoming with that info.

* I haven't had a chance to use the rake because due to fear of transferring oak wilt I intend to only use the rake in the forest in the spring before everything is growing, or in the fall after everything stopped growing but before everything freezes up. At some point their will be some cool action videos of EA's cool hydraulic rake.

 

[daugen]

the number one spec on any 3PT is if it is QH compatible and not every OEM is forthcoming with that info.

I paid triple to get the oem Land Pride Quick Hitch and it's sitting against the wall of my barn, no longer used. Did not work easily even on LP equipment
with Quick Hitch labels on them. Turned out it was easier to use the oem Kubota extendforks on many implements.
I decided that Quick Hitch had as much credibility as Plug And Play.

Updating websites is often subbed out to a third party, a graphics or web consultant, and done in batches,
perhaps waiting for several instead of just one update. So I can see where there can be
data lag, but if the dealer misrepresented the product because he was given bad information by the company website, then I think the consumer should, if he wants, get his money back, and all losses should be borne by the mfg because their website misrepresented their product. If you are in retail markets, one need to quickly update websites. But then go on most car dealership sites and when you get to the dealer the inventory shown on the site is fictitious. Oh, we used to have that car...


Particularly on ground engaging implements, where more weight usually means better penetration, fibbing on the actual weight of the unit is inexcusable.
If this was a car, they would be fined severely. But it's not, and when caught, they wave their hands around in the air and say we fix we fix. How? Going to ship me another hundred pounds of steel to weld on my disc?....
One wonders if those revisions were due to premature failure or cost cutting. Versus functional or feature enhancements.
A drop of 116 pounds sounds like a different unit altogether.