mlmartin
Silver Member
A long (two weeks) story, made shorter, but no sadder.
I had to refuse the shipment of my new attachments today. They were a 5 1/2' box blade, a post hole digger w/9" auger and a 6' rotary cutter (a total of 1300#). They were to have been delivered sitting as close to the tailgate as possible so I could unload them with the forks on my FEL.
When the truck arrived, the driver cut the latch seal and opened the door as I watched.
Other than my attachments, the 53' box was empty. The pallets holding my stuff had not been secured in their position at the tailgate. In the process of getting to my home, they had slid, with great force, into the nose of the trailer.
The pallets had taken the blow pretty badly, both of them were broken. I could see bent, bare metal on the skirt of the mower deck. It appeared that the back wheel assembly had been broken off. I couldn't see any obvious damage to the box blade or the post hole digger, but I didn't want to accept them and then find a "hidden" problem.
I've contacted the local shipper, the initial shipper and the vendor. The vendor is putting together a replacement order as I type. The initial shipper has been very helpful and has offered to help the vendor through all of the steps in making an insurance claim. The vendor hasn't done interline shipping before.
I will probably have to wait another two weeks for the new order to arrive. This is especially aggravating in that I need all three implements last week.
Matthew
I had to refuse the shipment of my new attachments today. They were a 5 1/2' box blade, a post hole digger w/9" auger and a 6' rotary cutter (a total of 1300#). They were to have been delivered sitting as close to the tailgate as possible so I could unload them with the forks on my FEL.
When the truck arrived, the driver cut the latch seal and opened the door as I watched.
Other than my attachments, the 53' box was empty. The pallets holding my stuff had not been secured in their position at the tailgate. In the process of getting to my home, they had slid, with great force, into the nose of the trailer.
The pallets had taken the blow pretty badly, both of them were broken. I could see bent, bare metal on the skirt of the mower deck. It appeared that the back wheel assembly had been broken off. I couldn't see any obvious damage to the box blade or the post hole digger, but I didn't want to accept them and then find a "hidden" problem.
I've contacted the local shipper, the initial shipper and the vendor. The vendor is putting together a replacement order as I type. The initial shipper has been very helpful and has offered to help the vendor through all of the steps in making an insurance claim. The vendor hasn't done interline shipping before.
I will probably have to wait another two weeks for the new order to arrive. This is especially aggravating in that I need all three implements last week.
Matthew