</font><font color="blue" class="small">( chatcher the only way I recieved my money back was with a dispute filed with pay pal)</font>
Reversing the payment through Paypal would be backing out of my end of the deal. I agreed to pay, and I.E. agreed to ship. I have honored my part of the deal. Taking back my money without I.E.'s mutual agreement, as far as I'm concerned, would leave me owing I.E. for the order. Just because I unfortunately chose a vendor with a different concept of acceptable service than I have doesn't necessarily mean I have the right to undo the deal.
Personally, I only dispute charges on my credit cards when I didn't authorize them. Maybe that comes from being on the other side of credit card transactions in the past.