Rear Finish Mower Advice regarding rear finish mower

   / Advice regarding rear finish mower #1  

jcmseven

Veteran Member
Joined
Dec 19, 2004
Messages
2,273
Location
western NC
Tractor
JD 2320; 4520
Fellow Posters,

As some of you may know, I have posted a couple of posts regarding my rear finish mower (RFM) choice. I currently have a Frontier brand 1060S side discharge which I use on my JD 3720. This has been a very good mower, and is I match compatable. Recently, I undertook the mowing of a local field which has two athletic fields on it. The total mowing volume is six acres. I have another job, so I do this as extra (and I enjoy it). For this reason, I looked at a 72" RFM. My John Deere dealer, who is two plus hours from me said that there would be a delay in getting a 72" Frontier by ordering, so he located one. When it arrived from another local dealer, it was rusted and looked weatherbeaten, so he said he could not comfortably sell it to me. He also apparently has a buyer for my current mower, which is nice. He mentioned that they also sold Bush Hog brand mowers at the dealership and he thought they were more heavily built than the Frontier. When I asked him whether my hitch would work, he stated yes, they "can make it work." So yesterday I loaded up my machine and drove two hours one way to get my new RFM. I had a suspicion this was not going to work before I arrived, and my insight proved correct. The adapted hitch was NOT compatable. The dealerships service dept was closed, and so I drove back without my tractor or mower. Needless to say I am sad. The field is quite high now and I doubt I will be able to mow for another week, even if I get my mower, which means the grass will be a foot or more high. My question is this: should I bail on the whole idea of the new mower, should I request another Frontier mower be sent, or should I ride it out and let the dealer fabricate a make shift attachment point for my mower? Interestingly, for information purposes, I called a dealer closer to where I live and they HAVE a Frontier brand RFM in a 72". I have not yet told my dealer this. The price on the RFM here was right, but the closer dealer is known for not wanting to share product with other dealers and I would not be able to sell the RFM I have through them, like I could now. It also seems silly for me to have my dealer two hours away get a mower from a dealer thirty minutes away, take it back, fit it and bring it back to me. How should I handle this? Sorry about the saga.


John M
 
   / Advice regarding rear finish mower #2  
Very sorry to hear about your quandary. In a situation such as this, I generally try (key word here, "try") to step back and analyze the situation. Bottom line is that your requirements would be BEST met by acquiring a 72" Frontier RFM. You know the label, performance, reliability, etc, AND it will not require jury-rigging to get it to work properly. I would try to maintain my focus and acquire the Frontier mower.

Is your dealer arranging a trade-in for you or is it a consignment arrangement or a "lead" to a potential buyer? In other words, what is the likelihood of you becoming a 2-mower owner? If the potential for the sale of your mower is "soft," that has to be taken into consideration in the equation. On a trade, you could insist that your dealer get you a Frontier 72", and take back your current mower, work with it 1-2 more times as your needs dictate while waiting for the 72" Then bring it back and exchange it for the 72" when dealer has it. If it's a consignment to the dealer, you could do the same thing. If it's only a "lead" then you may be better served by telling your dealer that what you need is located nearby, and you have to do what you gotta do, and rely on your dealer's integrity to put himself in your boots and understand that your past and future business with him is something of value. Ideally, he would say, "go for it, and get it from the other dealer," and would still connect you to a buyer for your unit. If he becomes small-minded and awkward on this, imho, I would re-think the biz relationship with that dealer and approach the nearby dealer to see if you can negotiate a trade-in with him.

I am afraid my reply is a bit long winded, and I apologize. I want to see you get what you need w/o compromise or regret on your part, and hopefully w/o having dealer's noses bent out of shape or long term hurt feelings.
 
   / Advice regarding rear finish mower #3  
Hi JC. I for one have never been a fan of "patchwork" solutions. The second I read that your dealer could 'make it work', the red flag went up. Get the right tool for the job, the one that was made to fit from the factory, thats my advice. From the sounds of it, you must have a good relationship with that dealer, and I'm sure he'd understand the position you're in. Chances are that he'd sell that RFM for you anyways, since he's liable to make a few bucks on it for just hooking you up with the buyer. Bottom line....get the right machine...the one from the dealer thats only 1/2 an hour away, I think you already know that thats the solution thats gonna work best for you.

...Tony
 
   / Advice regarding rear finish mower #4  
I'm less patient with half truths as I get oooolder...
if he said he could make it work and didn't, /forums/images/graemlins/mad.gifI wouldn't be bashful about going to the guy who has what you need.
But thats me. /forums/images/graemlins/wink.gif
 
   / Advice regarding rear finish mower #5  
John M,

I guess I don't quite understand the problem. What doesn't fit? I have a JD 3320 and use a 72" Bush Hog rear discharge RFM on it. Fits and works great. Do you have I-Match on your 3720 and is that what doesn't fit?

As far as the deal, I agree with the others comments. I would be very dissatisfied with a dealer that sold me something that he said would fit and didn't. I would also be leary of him fab'ing something to "make it fit".

The Bush Hog RFM (rear discharge) is a great piece of machinery. I've cut 2' tall fescue with it and it does a great job. You just need to decide on which mower you really like and want and then decide the best place/way to get it. I wouldn't really worry about the dealer much when buying a mower. They don't require a lot of service and you can always buy parts. I actually bought mine from an "orange" dealer that I wouldn't buy a tractor from.

Steve
 
   / Advice regarding rear finish mower
  • Thread Starter
#6  
Steve,

You hit the nail on the head. It is the I match that does not work. I love the I match hitch as it really makes hooking up rear mounted attachments quick and easy. I do not want to lose this capability. It is clear though that some fabrication will be needed to make the Bush Hog mower work with my hitch. I just had no idea how much, until I saw it. I am sure for a dealer with the equipment, this is not a big job, but to me it looked pretty involved. Also, RFM's are low maintenence, but if I want my dealer to help with it, I would have to make the very long drive. Why do I continue to make this long drive? Primarily because my family has bought several machines from them over the years and they are friends of our family. They are also good and decent people; it just seems like problems such as this are magnified due to the driving distance.

John M
 
   / Advice regarding rear finish mower #7  
So if I undestand correct, this "easy" hook up hitch will require someone a fair amount of labor to make your desired mower "easy"?
Maybe youre in a pickle there if someone has to do it.
As far as family friends go in business- being a busines owner myself- you shouldn't feel bad if you need to explain buying a mower somewhere else to meet your immediate needs.
I don't imagine theres huge profit in one implement sale.
They would likely understand and still service you.
You sound like a real loyal customer any business would desire.
But everybody can't be everything to everyone.
Its still hard for me sometimes when I find some previous customer took a vehicle to another shop for repairs and come back with all those shiny new parts I could have profited from.
Maybe I was closed Saturday, maybe they had a coupon, maybe they thought the grass was greener, maybe they thought they saved a nickel, maybe they have a nephew that works there and on and on...
Some folks just use who ever at the toss of a coin somedays.
I think the key is communicating---tell them what you are doing. Its not required - but its polite and goes a long way if you need service again.
 
   / Advice regarding rear finish mower #8  
Again, JC...if the dealer is such a good friend of the family, isn't he going to want you to have whats best for your needs?....even if it means getting it elsewhere since he can't really properly meet your needs? I understand loyalties and all, I'm pretty loyal to my dealer as well. But afterall, it is business. I'll always go to my preferred dealer first, since he's treated me well over the years. But if on a few occasions, if he can't meet my need, then I feel I've satisfied our relationship as long as I"ve talked to him first...its then down the road to see what the next guy has.

...Tony
 
   / Advice regarding rear finish mower #9  
"Give a man a hoe and he'll eat for a lifetime, give a man a tractor and he'll spend a lifetime looking for attachments"...Big Dawg (L3400 w/FEL)


HA, HA, HA /forums/images/graemlins/grin.gif /forums/images/graemlins/grin.gif
Made me laugh....
 
   / Advice regarding rear finish mower #10  
John,

IMHO, do what it takes to get the truely "I-Match" compatible mower. I have the Frontier 1060E which was "supposedly" I-Match Compatible (but the fine print said..."with adapter kit"). After getting the adapter kit, the fine print in (and only in) the adapter kit instructions said I needed the driveline for the 1072 as the adapter kit and I-match moved the mower back too far for the standard 1060E driveline length. Now, the mower "kinda fits" the I-Match and does works but, it was a pain to get to this point and there is still a slight skew above the toplink. Also, I have to get off to lift the floating hitch...back up a little more, drop the lift pins (top and sides) against the I-Match, drive forward as I lift and FINALLY lift the mower and throw the latches. I would not stand for this if I were depending on income from the mower.

Good luck either way,

Tom
 
 
 
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