TK Steingass
Member
I need some input from you experienced guys.
I ordered a new Bobcat S70, heated cab with 48" snowblower, bucket, and turf tires. $30,000 including tax and prep. Salesman calls and says it's ready - "When can you deliver?" I say. Four days he says. I wait four days, he gets here today, the radiator fan starts running, it's belching black smoke from the exhaust, and it won't start when he turns it over.
He says, "It ran fine - can't figure out what's wrong. I'll take it back and make it right." I say, when do I get it back? He says four days. He leaves after tearing up my new blacktop driveway with his equipment.
Later on after I call him and ask if everything is "four days," is that the kind of service I should expect, and is "he the only cowboy on the ranch?" He stated that he bumped the right lever when he got out and the auxiliary flow was on, which was why it wouldn't start. That there's nothing wrong with the machine. After he got it back to the shop it ran fine. This was the first S70 he's sold by the way.
My question to you guys is if you went to a car lot to pick up your new car, would you take it if it belched black smoke and wouldn't start? Is this salesman funning me or is this a valid interlock? Would it be appropriate to ask for an additional year on the warranty to take the machine, or would you ask for a different machine?
I'm a little disappointed, to say the least.
I ordered a new Bobcat S70, heated cab with 48" snowblower, bucket, and turf tires. $30,000 including tax and prep. Salesman calls and says it's ready - "When can you deliver?" I say. Four days he says. I wait four days, he gets here today, the radiator fan starts running, it's belching black smoke from the exhaust, and it won't start when he turns it over.
He says, "It ran fine - can't figure out what's wrong. I'll take it back and make it right." I say, when do I get it back? He says four days. He leaves after tearing up my new blacktop driveway with his equipment.
Later on after I call him and ask if everything is "four days," is that the kind of service I should expect, and is "he the only cowboy on the ranch?" He stated that he bumped the right lever when he got out and the auxiliary flow was on, which was why it wouldn't start. That there's nothing wrong with the machine. After he got it back to the shop it ran fine. This was the first S70 he's sold by the way.
My question to you guys is if you went to a car lot to pick up your new car, would you take it if it belched black smoke and wouldn't start? Is this salesman funning me or is this a valid interlock? Would it be appropriate to ask for an additional year on the warranty to take the machine, or would you ask for a different machine?
I'm a little disappointed, to say the least.
