It would be interesting to hear what kind of info you get in a call to Ramsey...they sure don't bother to answer their emails I can tell you
Had a brand new 8500 lb Ramsey on my truck, the dogs on the cable spool sheared off the first time I used it...you'd think they'd engineer it to stall before it could do that. Never could get them to respond to emailed questions about the winch. The local Northern Tool where I bought it replaced the winch. I've been leary of it doing that again with the new one every time I load it hard..
Here is the story- I was using it to pull on a stump...when it broke it was very violent, shook the truck so hard the hood slammed on my arm which was resting on the fender while I operated the winch control..talk about a big bruise, I was very lucky it didn't break my arm What bothered me though is IF I had been winching my truck, say, up a steep hill the truck would have got loose and could have been totalled or killed someone. Repeated emails to Ramsey about this failure went unanswered. They are lucky I'm not the suing type as I'm sure I could have nailed them on my injury.
Had a brand new 8500 lb Ramsey on my truck, the dogs on the cable spool sheared off the first time I used it...you'd think they'd engineer it to stall before it could do that. Never could get them to respond to emailed questions about the winch. The local Northern Tool where I bought it replaced the winch. I've been leary of it doing that again with the new one every time I load it hard..
Here is the story- I was using it to pull on a stump...when it broke it was very violent, shook the truck so hard the hood slammed on my arm which was resting on the fender while I operated the winch control..talk about a big bruise, I was very lucky it didn't break my arm What bothered me though is IF I had been winching my truck, say, up a steep hill the truck would have got loose and could have been totalled or killed someone. Repeated emails to Ramsey about this failure went unanswered. They are lucky I'm not the suing type as I'm sure I could have nailed them on my injury.