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  1. #21
    Gold Member
    Join Date
    Mar 2001
    Posts
    429
    Location
    Lake View,N.Y.(WNY)
    Tractor
    International 184(1980),KIOTI DK40(2002))

    Default Re: What\'s up with Long

    I'am considering a 360 with fel,but also have the same reservations as many of you.
    How can they sell seemingly great machines with:
    1. A bogus website?
    2.A one page brochure that covers two models?
    3.No advertising?
    It's almost like they have no sales department,it really seems like a half-assed operation.
    I like the 360,but won't buy untill Long comes out of it's hole and sees it's shadow.....Mike





  2. #22

    Join Date
    Jan 2002
    Posts
    280
    Location
    Western N.C. from New Orleans.
    Tractor
    MF 220 - Long 2360- Kioti 3054

    Default Re: What\'s up with Long

    Somehow, somewhere, during my move last year, my Long 2360 service manual got lost. I contacted Long by e-mail a couple of months ago to get another one. The following is the reply that I got within an hour.

    <font color=blue>Thanks for your recent inquiry. Please note that any LongAgribusiness
    dealer will be able to assist you with your manual and service needs. I
    have attached an excel spreadsheet that shows all stocking tractor dealers
    in NC. If you do not have a dealer in your area, our dealer here in
    Tarboro can assist you. You can reach Long Equipment at <font color=red># 1-800-488-2012.</font color=red>
    They can ship COD or charge to major credit cards.
    I hope this information helps. If I can be of further assistance, please
    do not hesitate to email.
    Regards,
    A. Bridgers
    Service and Warranty</font color=blue>

    I ended up calling the 800# to order the manual because it was faster. The closest Long dealer to me is 30 mi away and would have, had to order one for me.
    I also have a list of all the Long dealers addresses and phone numbers in NC if any one needs this info. There are 19 total stocking dealers in N.C.
    I have also just e-mailed Angela with the question,, What's Up With Long ??. Maybe I will get an answer, maybe not.

  3. #23
    Elite Member rockyridgefarm's Avatar
    Join Date
    Mar 2002
    Posts
    4,455
    Location
    Road 4310
    Tractor
    Deere 4310 HST MFWD

    Default Re: What\'s up with Long

    Maybe that's the point.

    I hear people complaining about some of the others as being too slick at marketing. There certainly is a balance between too much marketing, and too little.

    The tractors sure look nice, owners rave about them, but in nearly a month since I started this thread, there still doesn't really seem to be a Long.

  4. #24

    Join Date
    Jan 2002
    Posts
    280
    Location
    Western N.C. from New Orleans.
    Tractor
    MF 220 - Long 2360- Kioti 3054

    Default Re: What\'s up with Long

    Ok guys, I said that I would e-mail Angela at LongAgribusiness and see if maybe we could get an answer to the subject question. I don't know why no-one else is able to contact them. [img]/w3tcompact/icons/hmm.gif[/img]At 1 am this morning I sent the e-mail, at 9:28am I had an answer. [img]/w3tcompact/icons/smile.gif[/img]The following is the reply that I recieved...


    <font color=blue>Thanks for letting me know about the web site. I have gotten with our
    marketing department and the sales department to make them aware. We are
    trying to fine tune our web site and get it back up and going. Also, we
    are going to reply to the tractorbynet site to let everyone know our phone
    number, update on our web site, and how to contact us via email. Thanks
    for the information that you put onto the forum page---I will also let you
    know when we get our web site back up and going----thanks again!!!
    A. Bridgers
    Service and Warranty
    LongAgribusiness</font color=blue>

    In my recent post I have included, their phone#, address, and e-mail address.



  5. #25
    Elite Member rockyridgefarm's Avatar
    Join Date
    Mar 2002
    Posts
    4,455
    Location
    Road 4310
    Tractor
    Deere 4310 HST MFWD

    Default Re: What\'s up with Long

    That's great, still no response to mine, but we'll see...

  6. #26
    Elite Member rockyridgefarm's Avatar
    Join Date
    Mar 2002
    Posts
    4,455
    Location
    Road 4310
    Tractor
    Deere 4310 HST MFWD

    Default Re: What\'s up with Long

    HEY, ya'all There really is a Long!

    Special thanks to ByuBill!

    From their newly updated Website:

    Welcome To
    Long AgriBusiness
    Common Sense Solutions
    Our website will be completed on May 31, 2002
    Come back and see our FIVE NEW MODELS
    For information on
    dealers, service or products
    e-mail us at MARKETING@Longagri.com
    Or call us at 252 823-4151 x242 or x311
    We look forward to hearing from you.
    Copyright (C) 2002 Long AgriBusiness


    Can't wait to see what's new...

  7. #27

    Join Date
    Jan 2002
    Posts
    280
    Location
    Western N.C. from New Orleans.
    Tractor
    MF 220 - Long 2360- Kioti 3054

    Default Re: What\'s up with Long

    <font color=red>Special thanks to ByuBill!</font color=red>

    Thanks Mike but no special thanks are needed. Just trying to help out. Some people say that I am persistant, others say that I am just a pain in the [img]/w3tcompact/icons/hmm.gif[/img] rear. [img]/w3tcompact/icons/smile.gif[/img] I also can't wait to see what is new. Maybe I can do some trading [img]/w3tcompact/icons/grin.gif[/img]. Now let's see if they post an answer to the <font color=blue>'What's Up With Long'</font color=blue> question, here on TBN...

  8. #28

    Join Date
    May 2002
    Posts
    1

    Default Re: What\'s up with Long

    Dear TBN guests,
    Just wanted to let everyone know that LongAgribusiness is alive and well. We have been updating our web site, www.longagri.com, and hope to have it up and going on or before May 31, 2002. Our new web site will feature our new products, product specifications, program information, dealer locators, and much more. The web site update has been a major undertaking and we hope that you will visit and see first hand some of the exciting changes.
    For additional information you can reach LongAgribusiness at # 252-823-4151 Ext 242 or Ext 311.
    Regards,
    A. Bridgers
    Service and Warranty
    LongAgribusiness, LLC

  9. #29
    Elite Member rockyridgefarm's Avatar
    Join Date
    Mar 2002
    Posts
    4,455
    Location
    Road 4310
    Tractor
    Deere 4310 HST MFWD

    Default Re: What\'s up with Long

    Is that applause I hear?

    Glad to see the response!!!


  10. #30

    Join Date
    Jan 2002
    Posts
    280
    Location
    Western N.C. from New Orleans.
    Tractor
    MF 220 - Long 2360- Kioti 3054

    Default Re: What\'s up with Long

    I'm not sure about applauding LongAgribusiness as a whole just yet. Although I do applaude Angela for following through. After my e-mail to her in the service &amp; warranty dept, the website came up with a little more info and she posted her info here on TBN. I suppose that it is up to the marketing dept. now to get the info out to the public.

    Thanks again Angela!!

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