redneckford:
There are some valid points in your post, but I think that maybe the brush stroke was a bit too broad. It could be that things are a bit different from region to region, but I know that out here, the NH dealer I used to use (switched to Kubota before NH offered CUT cabs) really benefits from those trusty "old time" principles. Folks come from STL to Jefferson City for their hay equipment expertise, reasonable shop rates, friendly & flexible demeanor and solid prices. There are cheaper dealerships out there, but if you have a problem, need a part, or just need help getting something going, these guys are always willing to do whatever they can. And as a result, they stay busy & prosperous.
That's the reason I started with them, walking in on a Saturday afternoon to get my original TC29D. I had a TC25D in mind, but the owner quickly showed me how I gained more HP for just a few hundred $$ more, and how he never sold TC25's as a result. Sure enough, that first tractor worked out to be just perfect for our homestead property. And I never quibbled with the price as he told me flatly where I could get it cheaper, but that they would always take care of me. And they did. Each time I needed service, they sent a truck and/or tech to get it taken care of. Each time, they told me to take whatever I needed off the lot to get the job done. Heck, one time I had a TN75D Cab to finish my mowing -- the mowing I was doing with a 60in rotary cutter. They told me where to find the key, and to simply bring it back whenever I was done (full of fuel, of course).
So, the dealers and the customers are still out there. Maybe I'm lucky, and they're only in isolated pockets, but a lot of folks are wising up to the idea that "cheaper" may not always be less expensive, or save you money, in the long run.