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  1. #21
    Super Member texasjohn's Avatar
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    Oct 2005
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    Central Texas, Jarrell
    Tractor
    Kubota 5030HSTC

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Could it be that those brands had insufficient replies to be a statistically significant sample, thus omitted?


    Quote Originally Posted by GManBart View Post
    Interesting that some brands aren't present.....no Kioti, LS, Branson, etc.
    Joy is having the tools you need and needing the tools you have!

    Kubota 5030 HSTC, BB, Danueser PHD, LA853 QA HD FEL w JD toothbar, 3pt chisel, 3 pt disk, 6' shredder, Kubota FEL hay spike, 3pt hay fork w carryall, Kubota RTV 1140

  2. #22
    Silver Member djdicetn's Avatar
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    Sep 2012
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    184
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    Mt. Juliet, TN
    Tractor
    2012 Gravely Pro Turn 152

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Quote Originally Posted by texasjohn View Post
    Well, two of the questions were to rate:

    product quality

    parts quality

    So, although the title is a little ambiguous, clearly,IMHO, the quality of the brand is included in the ratings, along with things like parts availability, etc. A total of 68 pages of details, by brand.


    Glad to see this thread is sticky now.
    texasjohn,
    I tend to agree that even though this is not a "consumer/end user" survey, many of these categories would influence my purchase of a particular manufacturer's "Outdoor Power Equipment"(aka my Zero Turn Mower). Like mentioned by another user, I was pleased with the overall rating of Ariens(who manufactures my Gravely ZTR) compared to the average for all manufacturers. In addition to the product quality, parts and parts availabilty categories you mentioned(if a dealer is not happy with product quality........would I be if I bought one????), I would also put significant weight before purchasing on "Product Technical Support", "Parts Quality", "Return Privileges", "Warranty Procedures", "Warranty Payments" and "Manufacturer Response to Dealer Needs /Concerns". If a manufacturer has been unresponsive/problematic with a dealer in ANY of those areas the likelihood that it would directly affect the dealer's after sale needs that I have with the equipment is also very high. IMHO, this is a pretty good "report card" and would definitely affect my inclination(for instance) to buy a Bad Boy ZTR with the rating it got!!!! And actually I almost bought a 2012 Bad Boy Outlaw last fall, but fortunately got a better deal on my Gravely.

  3. #23
    Veteran Member brain55's Avatar
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    Jan 2008
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    1,626
    Location
    Brentwood, CA

    Default

    I think a dealer survey is more logical and practical versus a consumer survey that can be more emotional.

    Brian

  4. #24
    Bronze Member Cntryboy0075's Avatar
    Join Date
    May 2012
    Posts
    53
    Location
    Eastern, Wy
    Tractor
    2012 JD3032e

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Quote Originally Posted by brain55 View Post
    I think a dealer survey is more logical and practical versus a consumer survey that can be more emotional.

    Brian
    I on the other hand would prefer to see one from the end user. It may tend to lend more light on actual in the field product quality, durability, etc., etc., etc. It would also reflect some on the quality of the dealerships along with the manufacturer.
    2012 JD 3032e
    305 FEL
    RC2048
    KK BB60
    2012 Dodge 2500 4x4 C.Cab, Cummins, Big Horn with a stick.
    2005 HD FXDWG

  5. #25
    Elite Member GManBart's Avatar
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    Dec 2012
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    2,925
    Location
    Belleville, MI
    Tractor
    Massey Ferguson 241, Massey Ferguson 2244 crawler

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Quote Originally Posted by brain55 View Post
    I think a dealer survey is more logical and practical versus a consumer survey that can be more emotional.

    Brian
    It depends on the audience. Dealers aren't likely to bash their product line if they think the public is reading it. Why buy a product that even the dealer has issues with?

  6. #26
    Elite Member
    Parts Supplier
    MessickFarmEqu's Avatar
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    Feb 2004
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    4,894
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    Lancaster County, PA

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Quote Originally Posted by GManBart View Post
    It depends on the audience. Dealers aren't likely to bash their product line if they think the public is reading it. Why buy a product that even the dealer has issues with?
    kinda surprised this made its way online. its not a "for the public" survey.

  7. #27
    Super Star Member
    Join Date
    Mar 2008
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    10,423
    Location
    Northern Fingerlakes region of NY, USA
    Tractor
    Kubota L3830GST, B7500HST, BX2660

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Quote Originally Posted by MessickFarmEqu View Post
    kinda surprised this made its way online. its not a "for the public" survey.
    I dont think that it was supposed to get out, but it looks like they don't have security setup for that file, someone found it, linked to it and then Google found the link... Security through obscurity doesn't always work.

    Aaron Z
    A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects.
    Robert Heinlein, Time Enough for Love

  8. #28
    Gold Member
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    Mar 2013
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    South Louisiana
    Tractor
    2006 New Holland TC45A, 2011 Kubota L5740 HSTC-3

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Quote Originally Posted by MessickFarmEqu View Post
    kinda surprised this made its way online. its not a "for the public" survey.
    Actually, I found it while reading this press release from Mahindra where they claimed to be the #2 manufacturer in the USA, and they referenced this survey to back up their claim.

    http://www.tractorbynet.com/content/...-rises-in-u-s/

    Then I 'googled' the survey and found it.

  9. #29
    New Member
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    Jul 2013
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    Location
    Melbourne, Victoria
    Tractor
    none

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Thanks..... This is very useful information.

    I am in market to buy 40-50HP tractor, and leaning towards Mahindra 5035 which comes out quite well in this survey.

  10. #30
    Silver Member djdicetn's Avatar
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    Mt. Juliet, TN
    Tractor
    2012 Gravely Pro Turn 152

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Quote Originally Posted by hardydusterwald View Post
    Thanks..... This is very useful information.

    I am in market to buy 40-50HP tractor, and leaning towards Mahindra 5035 which comes out quite well in this survey.
    Keep in mind(even though I agree these ratings should influence a consumer purchase)....this survey is "dealer opinion".....NOT....."owner opinion".

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