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  1. #31
    Platinum Member DeereMann's Avatar
    Join Date
    Jun 2013
    Posts
    715
    Location
    Oak Grove, MN
    Tractor
    John Deere 1026R

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    I agree - I think any survey needs to have the bias assumptions up front, but that does not mean they aren't still useful to some extent, so thanks to CompleteLawnCare for posting the link!!

    Case in point: this spring while I was at my Deere Dealer getting maintenance parts, I noticed they changed the name of the dealership. When I asked why, they told me they banded together with 2 other regional Deere Dealers to counteract Deere's dictating what inventory they had to stock, discount levels, etc.

    i.e. - they did not like how corporate treated them, but like the product.

  2. #32
    New Member
    Join Date
    Sep 2013
    Posts
    6
    Location
    Dallas, Texas
    Tractor
    Dozers

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Thanks for sharing the press release. It's informative !!

  3. #33
    Veteran Member
    Join Date
    Apr 2011
    Posts
    1,126
    Location
    Erie Pa.
    Tractor
    Montana R4944, Ford Jubilee, Ford 621, Ford 841

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Thanks for sharing. This is a survey that wouldn't influence me too much when purchasing a tractor, I would be more inclined to put more weight on an owner end user type of survey. Dealers I think would look at totally different things than an owner, especially an owner that sold more than one manufacturer of tractor especially if it was a bad week when they did the survey or the company owed him money longer that he was expecting. Where as an owner end user is rating one mfg and model of tractor and would tend to have a better tendency to have more of an average across the board view. Now that said I am sure it isn't always true or always the case. It's like my tractor I had a leak from the transmission that was fixed under warranty, to me it was no big deal I had to take it there twice because they thought they had found it the first time and didn't. I don't mind loading up the truck and trailer and taking it in I actually kind of like it. But the dealer probably thought it was a PITA and had to work on it more than once and maybe he had two or three other warranty items that week (month) and these cut into his more profitable type of work, to me it was it must have been something done on Monday or Friday no big deal, but to him it was something done on Monday or Friday PITA. I would just like to get a report from someone like me, yea I have had several different tractors this one stacks up or it doesn't why and why or for the size of the tractor it does very well or doesn't, had very little problems or had many, on the hole I would or would not purchase this manufacturer of tractor again. To me those things are way more important than a dealer survey. But that's me.
    Montana R4944
    Ford Jubliee, Ford 841, Ford 621 industrial with FEL & BH

  4. #34
    New Member
    Join Date
    Mar 2014
    Posts
    1
    Location
    Sharjah
    Tractor
    All types

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Very nice sharing what about now in 2014 anyone have the latest, if please share.
    Muhammad Nasir Khan
    Software Engineer

  5. #35
    Silver Member Buggs67's Avatar
    Join Date
    Apr 2014
    Posts
    199
    Location
    Oak Ridge, NJ
    Tractor
    Kioti 2014 CK2510 TLB

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    I'm still concerned that Kioti and other lines are not represented. Especially since I'm now having warranty issues on a 3 week old machine.

  6. #36
    Elite Member GManBart's Avatar
    Join Date
    Dec 2012
    Posts
    2,796
    Location
    Belleville, MI
    Tractor
    Massey Ferguson 241, Massey Ferguson 2244 crawler

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Quote Originally Posted by Buggs67 View Post
    I'm still concerned that Kioti and other lines are not represented. Especially since I'm now having warranty issues on a 3 week old machine.
    The data isn't based upon customer reviews, feedback, etc, it's based off of dealer surveys. In other words, this has nothing to do with warranty claims or what actual owners are experiencing.
    Parts manuals are like complicated and stuff!

  7. #37
    Super Member texasjohn's Avatar
    Join Date
    Oct 2005
    Posts
    5,389
    Location
    Central Texas, Jarrell
    Tractor
    Kubota 5030HSTC

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    If the dealer isn't happy with a manufacturer, how can they make their customers happy??
    Joy is having the tools you need and needing the tools you have!

    Kubota 5030 HSTC, BB, Danueser PHD, LA853 QA HD FEL w JD toothbar, 3pt chisel, 3 pt disk, 6' shredder, Kubota FEL hay spike, 3pt hay fork w carryall, Kubota RTV 1140

  8. #38
    Elite Member GManBart's Avatar
    Join Date
    Dec 2012
    Posts
    2,796
    Location
    Belleville, MI
    Tractor
    Massey Ferguson 241, Massey Ferguson 2244 crawler

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Quote Originally Posted by texasjohn View Post
    If the dealer isn't happy with a manufacturer, how can they make their customers happy??
    The things the dealer grades the manufacturer on are different from what a customer would grade a manufacturer on.
    Parts manuals are like complicated and stuff!

  9. #39
    Silver Member Buggs67's Avatar
    Join Date
    Apr 2014
    Posts
    199
    Location
    Oak Ridge, NJ
    Tractor
    Kioti 2014 CK2510 TLB

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    Quote Originally Posted by Buggs67 View Post
    I'm still concerned that Kioti and other lines are not represented. Especially since I'm now having warranty issues on a 3 week old machine.
    Because if the dealers think the manufacturer sucks on warranty support then that will translate to warranty issues period.

  10. #40
    Super Member
    Join Date
    Apr 2000
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    6,208
    Location
    central New York
    Tractor
    all makes and models

    Default Re: Statistics on equipment manufacturers ratings by dealers.

    There are many types of dealers and some do not belong to the dealers association for different reasons. Some are small, some are newer so some brands might not get much representation on this level if any at all. To belong to the association is a plus for many dealers for different benefits available.

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