PHPaul
Platinum Member
- Joined
- Feb 15, 2011
- Messages
- 763
- Location
- Downeast Maine
- Tractor
- Kubota B2650 with cab, Pasquali 986
Is there a sub-forum or other place appropriate to post Kudos for a particular dealer?
Dealer Kudos
- Thread starter PHPaul
- Start date
OP
PHPaul
Platinum Member
- Joined
- Feb 15, 2011
- Messages
- 763
- Location
- Downeast Maine
- Tractor
- Kubota B2650 with cab, Pasquali 986
OK, barring advice to the contrary, here goes:
If you live in or near Central or Eastern Maine and are in the market for ANYTHING by Kubota, you can't do better than Dorr's Equipment in Bangor, Maine.
I bought a cabbed B2650 from them a year ago this April. This Spring, I noticed that the A/C wasn't working.
I spoke to the Service department (on a Saturday!!!) and they said bring it in Tuesday, if you can be here when the doors open we'll take it right in.
I was, and they did. Diagnosed (bad o-ring on the receiver) repaired and back on the trailer in under 2 hours, and not a nickel out of pocket.
That, my friends, is Customer Service. I sent the owner a very nice note and you can bet my next equipment purchase will be at Dorr's.
If you live in or near Central or Eastern Maine and are in the market for ANYTHING by Kubota, you can't do better than Dorr's Equipment in Bangor, Maine.
I bought a cabbed B2650 from them a year ago this April. This Spring, I noticed that the A/C wasn't working.
I spoke to the Service department (on a Saturday!!!) and they said bring it in Tuesday, if you can be here when the doors open we'll take it right in.
I was, and they did. Diagnosed (bad o-ring on the receiver) repaired and back on the trailer in under 2 hours, and not a nickel out of pocket.
That, my friends, is Customer Service. I sent the owner a very nice note and you can bet my next equipment purchase will be at Dorr's.
grm61
Platinum Member
Nice! like the old days, when folks earned peoples buisness :thumbsup: