backintheday
Bronze Member
Hi all, I posted this in the owner operating section, thought i'd post it here too. Been having several issues with my new 3510 and I am close to teling the dealer to replace it or take it back. It all started with my FEL not being level, since then i have bent 2 rams on my BH and am waiting for an answer about the FEL.
Here's the last post.
Here's an update of all my recent problems. A week after i let the dealer know about my problem I bent a ram on my brand new backhoe, dealer came out the following week, replaced the ram and valve controler on the BH, he swapped out the loader with a new one. He calls me after it's all complete and says the new hydraulic controller sticks when you boom out so you'll probly bend another ram and the loader still isn't level so it must be in the mounts. Later that day i start digging a trench for my water line off my new well, 20 mins into it I bent a ram, oh yeah and the loader isn't any better, so i call the dealer back and let him know about the BH and he says let me call the Branson rep, he calls me right back and says your getting a whole new BH and were working on a fix for your loader. This was this past Monday and I havn't heard anything else. Here's another problem, the hydraulics leak internally somewhere so if i leave the bucket up it falls to the ground in a couple hours, the same thing happens with the outriggers for the BH, I come out side the other day and the rigger is resting on my truck, scratched the heel out of the side of it. I have been patient and calm up until now, tomorrow i will be asking for a completely new tractor or they can come get this thing. What do you guys think i should do? The dealer is just doing what the rep tells him, the dealer is loosing his *** driving 150 miles to come work on this thing when he only gets paid to go 50 miles for warranty work.
Here's the last post.
Here's an update of all my recent problems. A week after i let the dealer know about my problem I bent a ram on my brand new backhoe, dealer came out the following week, replaced the ram and valve controler on the BH, he swapped out the loader with a new one. He calls me after it's all complete and says the new hydraulic controller sticks when you boom out so you'll probly bend another ram and the loader still isn't level so it must be in the mounts. Later that day i start digging a trench for my water line off my new well, 20 mins into it I bent a ram, oh yeah and the loader isn't any better, so i call the dealer back and let him know about the BH and he says let me call the Branson rep, he calls me right back and says your getting a whole new BH and were working on a fix for your loader. This was this past Monday and I havn't heard anything else. Here's another problem, the hydraulics leak internally somewhere so if i leave the bucket up it falls to the ground in a couple hours, the same thing happens with the outriggers for the BH, I come out side the other day and the rigger is resting on my truck, scratched the heel out of the side of it. I have been patient and calm up until now, tomorrow i will be asking for a completely new tractor or they can come get this thing. What do you guys think i should do? The dealer is just doing what the rep tells him, the dealer is loosing his *** driving 150 miles to come work on this thing when he only gets paid to go 50 miles for warranty work.