itsmecindi
Gold Member
I dropped my trimmer off at a Snapper dealership in town to have the primer bubble replaced. I was warned that this particular repair shop was expensive, so I made sure to get an estimate before I left. I was quoted not over twenty dollars.
There was a man in the shop dropping off a piece of equipment to be looked at. He kept stressing,....do NOT repair this without calling me with a price. The last time you fixed something for me you did unauthorized repairs and expected me to pay the difference. I figured since he was making a scene and I did get an estimate that I should be okay.
WRONG!
They callled this morning to let me know that the trimmer was ready. I don't know why I asked, but I wanted to know the amount of the bill. It should have been covered with a twenty dollar bill, right? 39.50.
This is double what I was quoted. I complained and the woman said, 'I'm sorry he should have called first'. She claims he found a leak in the gas tank, replaced a hose and the gasoline filter, which I just had replaced at the end of last year. I saw the repair ticket. It said.....replace primer bubble. It did not authorize any other repairs and had 20.00 or under written on it. What would you do?
There was a man in the shop dropping off a piece of equipment to be looked at. He kept stressing,....do NOT repair this without calling me with a price. The last time you fixed something for me you did unauthorized repairs and expected me to pay the difference. I figured since he was making a scene and I did get an estimate that I should be okay.
WRONG!
They callled this morning to let me know that the trimmer was ready. I don't know why I asked, but I wanted to know the amount of the bill. It should have been covered with a twenty dollar bill, right? 39.50.
This is double what I was quoted. I complained and the woman said, 'I'm sorry he should have called first'. She claims he found a leak in the gas tank, replaced a hose and the gasoline filter, which I just had replaced at the end of last year. I saw the repair ticket. It said.....replace primer bubble. It did not authorize any other repairs and had 20.00 or under written on it. What would you do?