thcri
Elite Member
Barrent,
I think you said it pretty good. I am not a tractor dealer but am a HVAC dealer. Too many times people write or call in for a price. We really don't know what they really want unless you can see them face to face. You give them a price over the phone or email and then the next thing is they are mad because you didn't give them what they really wanted. Sometimes it is just a competitor fishing for prices from the competition. Typically I will write back and ask the home owner more questions and then try to point out it is best for me to meet with them. Cowlitz may have had their reasons for being incomplete in their replies. I am thinking there was a post about having a thread for dealer complaints. I am against that and I am not sure that any dealer names should have been brought up in this thread.
Just my opinion, I don't know who Cowlitz is and really have never heard of them but I guess if one is unhappy with a dealer, so be it, move on to another dealer. That is what I do.
Again my .02 cents.
murph
I think you said it pretty good. I am not a tractor dealer but am a HVAC dealer. Too many times people write or call in for a price. We really don't know what they really want unless you can see them face to face. You give them a price over the phone or email and then the next thing is they are mad because you didn't give them what they really wanted. Sometimes it is just a competitor fishing for prices from the competition. Typically I will write back and ask the home owner more questions and then try to point out it is best for me to meet with them. Cowlitz may have had their reasons for being incomplete in their replies. I am thinking there was a post about having a thread for dealer complaints. I am against that and I am not sure that any dealer names should have been brought up in this thread.
Just my opinion, I don't know who Cowlitz is and really have never heard of them but I guess if one is unhappy with a dealer, so be it, move on to another dealer. That is what I do.
Again my .02 cents.
murph