poor farmer logger
New member
Hi everyone, I posted about a problem last fall with Our Kioti DK35 SE. Dealer said he was going to look into it and get the warantee straightend out for us. It was getting late and the roads were muddy so we held off taking it in. Went in and talked to the dealer a little bit ago and now he says that they will not warantee it. And that they can't even find it now. Seems odd as they gave us all the info on it 6 months ago. Getting a real run around now and just trying to find out where we can turn or who we can talk to, to try and get some answers straightend out.
Tractor was sold new in 2010. Tractor was bought in a package by a used car lot and we purchased it from him. Had 150 hours on it when we bought it last fall. Problems that came up with it is when you turn to the right when it's hot out the steering straightens itself out. Also it has the annoying reverse squeal when it gets hot..
If anyone can give us any names or numbers to contact I'd really appreciate it. Dealer gave us one number to phone but I'm loosing faith in them with the stories they're telling us. Service guy even spelt Kioti wrong so I don't know how much fait I can put into that number. Also tried to tell us that he thought the tractor may have been made in 2000. Pretty sure they didn't even exist at that time. (ones like ours I mean)
I find it's easiest to try and go to the top in thses situations so if anyone knows any sales reps or higher ups in Kioti that we can talk to I'd appreciate any info that may help us out. Really like the tractor aside from the problems that have came up just getting leary about the service end of it.
We're located in Saskatchewan Canada
Thanks
Ryan
Tractor was sold new in 2010. Tractor was bought in a package by a used car lot and we purchased it from him. Had 150 hours on it when we bought it last fall. Problems that came up with it is when you turn to the right when it's hot out the steering straightens itself out. Also it has the annoying reverse squeal when it gets hot..
If anyone can give us any names or numbers to contact I'd really appreciate it. Dealer gave us one number to phone but I'm loosing faith in them with the stories they're telling us. Service guy even spelt Kioti wrong so I don't know how much fait I can put into that number. Also tried to tell us that he thought the tractor may have been made in 2000. Pretty sure they didn't even exist at that time. (ones like ours I mean)
I find it's easiest to try and go to the top in thses situations so if anyone knows any sales reps or higher ups in Kioti that we can talk to I'd appreciate any info that may help us out. Really like the tractor aside from the problems that have came up just getting leary about the service end of it.
We're located in Saskatchewan Canada
Thanks
Ryan