DK35 Broken Firewall Bracket and Excellent Service

[kco]

While refueling my DK35 I noticed the hood binding and found a broken firewall support bracket. I sent photos to my dealer. He replied within 15 minutes saying they could weld it.






I replaced it with a simple temporary bracket to support the wall in front of the fuel tank (that the relays are mounted on). I took the broken bracket to one of the dealership partners who lives nearby that evening. He delivered the repaired bracket next evening thus saving me two 70km round trips.





They have not seen this type of failure before and suspect it is an isolated case of being over-stressed in the original bending process.

The tractor is 3 years old and at 685 hrs so this part is not covered by warranty (because it is not part of the power train), but they repaired it for free. That's excellent service.

 

[VictorW]

Which dealer did you work with? It's nice to give credit to whom it's due and others will know a good dealer in your area.

 

[kco]

This reply is over a year late. I was referencing this post in another thread and noticed VictorW's suggestion. My dealer is Timberstar tractor in Vernon BC. They give great service and seem to really enjoy helping people.