montelatici
Platinum Member
I heard my left floor board crack on my BX-1850 while getting on the tractor this summer. I knew what the problem was and sent an email to Kubota just 2 days ago asking what my options were since both my BX1850 and BX24 are out of warranty. This was their response:
"Alfred, thank you for being a Kubota customer. We value you as a customer
and have extended the warranty on the BX1850 and BX24 fender problem for 48
months from the retail sale dates. So both of your tractors are still in
the warranty period for parts and labor to fix this problem. You just need
to get them to your selling dealer. The BX1850 will have the fender
replaced and a reinforcing kit installed so that it will not happen again.
If your BX24 is not cracked. It will just need to have the reinforcing kit
installed. You can contact your selling dealer for more information on the
fenders. Because this is a warranty situation. We require only authorized
Kubota Tractor dealers to do the work. Thank you for contacting Kubota
Tractor Corp."
Excellent response, my faith in Kubota continues.
"Alfred, thank you for being a Kubota customer. We value you as a customer
and have extended the warranty on the BX1850 and BX24 fender problem for 48
months from the retail sale dates. So both of your tractors are still in
the warranty period for parts and labor to fix this problem. You just need
to get them to your selling dealer. The BX1850 will have the fender
replaced and a reinforcing kit installed so that it will not happen again.
If your BX24 is not cracked. It will just need to have the reinforcing kit
installed. You can contact your selling dealer for more information on the
fenders. Because this is a warranty situation. We require only authorized
Kubota Tractor dealers to do the work. Thank you for contacting Kubota
Tractor Corp."
Excellent response, my faith in Kubota continues.