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  1. #11
    Platinum Member kw22614's Avatar
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    Dec 2012
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    518
    Location
    Manassas, VA
    Tractor
    Kubota BX1860

    Default Re: Covered by warranty?

    Got called the BX is done and ready for pick up today. They had to put a front steering cylinder seal pack in. When I got there I asked them if they did everything I asked them - they said yes and all was warranty work. Shoulda checked there, but waited till I got home to check the front axle oil level they said they'd check and top off last Fri, but it wasn't even on the stick. I had to put 1/2 qt of SUDT in. I'm assuming (I hate that word) they forgot. I will certainly let them know and use it for ammo for something else down the road, or like some of you have related with your dealers maybe they'll offer me a qt of SUDT.
    I just hate being told one thing and then finding out it's something else. It's not the oil - it's the priciple!

  2. #12
    Super Member JOHNTHOMAS's Avatar
    Join Date
    Apr 2008
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    5,811
    Location
    Somerset, Ky
    Tractor
    currently own F3080 F2680 B2620 FEL/BH RTV1140

    Default Re: Covered by warranty?

    I recommend you do it now. Forget the ammo idea. They could go out of business, new people or forgetful people. Tell them now that whoever was supposed to do the fill up forgot and you'll do it yourself so just give you the qt of SUDT. It should be that easy/simple and then if you have any other issues later you can have that in reserve (if needed) that you fixed the problem yourself without complaint back in Jan 2013 on your new BX. Course that should be about 12 to 20 years from now so probably even you will have forgotten it by then. Your need for warranty work this early into your ownership is really a rare thing with kubota. You'll probably never have another problem over the next 5 years.
    2012 B2620 FEL BH, 2008 F2680 2WD 72" side Discharge Deck, 2012 F3080 4WD 72" rear discharge deck, 2010/2009 RTV1140CPX , RatchetRake, Forks, ...DEARBORN 2 BOTTOM PLOW 12" ?? FOR SALE $425).... Drawbar and Horse Drawn disk 13 Toyota Tacoma Double Cab, 13 Ford Flex. 2009 Subaru Impreza Sport

  3. #13
    Platinum Member kw22614's Avatar
    Join Date
    Dec 2012
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    518
    Location
    Manassas, VA
    Tractor
    Kubota BX1860

    Default Re: Covered by warranty?

    Quote Originally Posted by JOHNTHOMAS View Post
    I recommend you do it now. Forget the ammo idea. They could go out of business, new people or forgetful people. Tell them now that whoever was supposed to do the fill up forgot and you'll do it yourself so just give you the qt of SUDT. It should be that easy/simple and then if you have any other issues later you can have that in reserve (if needed) that you fixed the problem yourself without complaint back in Jan 2013 on your new BX. Course that should be about 12 to 20 years from now so probably even you will have forgotten it by then. Your need for warranty work this early into your ownership is really a rare thing with kubota. You'll probably never have another problem over the next 5 years.
    On a related note about dealer service, this happened at the same time. (1st pic is before 'repair': 2nd pic is after 'repair')

    I didn't notice that until you just brought it to my attention, dennisgw. Putting in a seal kit, I would expect the cylinder to be rebuilt more or less, not have the rods or rod ends replaced. I'll have to more closely examine it, but from the pics even the stamped numbers don't match. Maybe these rods or ends were cleaner and less pitted then the originals, and being a warranty repair they chose to take a shortcut, but whatever, I should have been told of any change. The joints inside the boots are packed with grease and the boots protect them - but these boots have much more wear than the originals and are certainly apt to wear through much sooner. My dealer will get a call about this and not topping off the front axle too.
    This kind of thing really burns me! Thanks for pointing it out.
    Attached Thumbnails Attached Thumbnails -p1020295-jpg   -p1110305-jpg  

  4. #14
    Veteran Member
    Join Date
    Dec 2009
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    1,272
    Location
    Kansas...USA
    Tractor
    Kubota B2620 (2012)

    Default Re: Covered by warranty?

    Dixie, you are having a tough time in my book. I saw that boot cracking too, but didn't say anything earlier. The first picture shows a plump boot, shiny new and full of grease. That second one is a dried up old piece to me anyway. I feel for your grief because you seem to be competent in your critique and admit to not being a tractor/mechanic expert. I hope this all settles down pretty soon. Like Johnthomas said, once you get past all the initial issues, you'll probably not have another one for a long time.
    Kubota B2620 HST

  5. #15
    Silver Member
    Join Date
    Nov 2004
    Posts
    205
    Location
    MN
    Tractor
    BX 2200

    Default Re: Covered by warranty?

    Keep the faith Dixie. Once the little stuff is done you will have a fine machine. My 2200 is approaching 10 yrs this Oct, still has original battery, steering boots are fine, still have my transmission fan. I only topped up (ie replaced, then topped up) my front wheel oil in 2011, had no issues filling either side. My new machine glitch happened about a day after the dealer delivered. Nice puddle of transmission oil under rear left wheel area. Mechanic came out (about 40 mi), diagnosed leak as coming from the small hydraulic fitting block on the transmission, replaced the o-ring seal and life has been good since then. Only have about 650 hrs on it though.

  6. #16
    Veteran Member
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    Jan 2012
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    1,837
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    Success Missouri
    Tractor
    Kubota L3800DT, L3750DT Shuttle

    Default Re: Covered by warranty?

    The boot thing ain't right!

    The front axle oil is no big deal, but the fact they said they'd top it off and didn't... Is a Big Deal!
    Don
    Kubota L3750 Hydro Shuttle, 4wd, FEL; L3800 Gear drive, 4wd, FEL
    Husqvarna XP chainsaws 346xp X3, 357xp, 562xp, 359

  7. #17
    Platinum Member kw22614's Avatar
    Join Date
    Dec 2012
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    518
    Location
    Manassas, VA
    Tractor
    Kubota BX1860

    Default Re: Covered by warranty?

    This kind of CRAP is so prevalent here, being so close to DC where all the best liars are, I guess everyone's just trying to keep up the status quo!
    Am so jaded, it seems if anyone opens their mouth ka-ka always falls out. Hard to trust anyone.

  8. #18
    Veteran Member
    Join Date
    Jan 2012
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    1,837
    Location
    Success Missouri
    Tractor
    Kubota L3800DT, L3750DT Shuttle

    Default Re: Covered by warranty?

    Quote Originally Posted by kw22614 View Post
    This kind of CRAP is so prevalent here, being so close to DC where all the best liars are, I guess everyone's just trying to keep up the status quo!
    Am so jaded, it seems if anyone opens their mouth ka-ka always falls out. Hard to trust anyone.
    Fortunately it's not so bad here in the middle of the country...
    Don
    Kubota L3750 Hydro Shuttle, 4wd, FEL; L3800 Gear drive, 4wd, FEL
    Husqvarna XP chainsaws 346xp X3, 357xp, 562xp, 359

  9. #19
    Super Member Gary Fowler's Avatar
    Join Date
    Jun 2008
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    7,759
    Location
    Bismarck Arkansas
    Tractor
    2009 Kubota RTV 900, 2009 Kubota B26 TLB & 2010 model LS P7010

    Default Re: Covered by warranty?

    That boot is shot the whole thing looks used. I bet they didnt have the parts in stock so just swapped it for like kind from one of their yard tractors thats been setting in the weather for 4 years.
    Kinda like my experience with the local kubota dealer but non warranty work. Asked them to do ONE thing, check the hydraulic pressures. THey didnt to that but swapped some control valve hoses around and said that was the problem and charged me $150. Still debating whether to load it up and take it back to them or take it 25 miles further to a different dealer.
    2010 LS P-7010C 20F/20R gear tractor & FEL, 2009 Kubota B 26 TLB, RTV 900 Kubota,17 foot Lund boat with 70HP motor, 2012-20 ft 12k GVW trailer, 2011- 52" Craftsman ZTR mower, 2013 Ferris Zero Turn, 3 weed whackers, pressure washer, leaf blowers, 7 foot bush hog, 8 foot landscape rake , 8 foot 3 PH disc, 2 row cultivator, 350 amp Miller AC/DC welding machine and all the tools needed to keep them all repaired and running.

  10. #20
    Platinum Member kw22614's Avatar
    Join Date
    Dec 2012
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    518
    Location
    Manassas, VA
    Tractor
    Kubota BX1860

    Default Re: Covered by warranty?

    Quote Originally Posted by Gary Fowler View Post
    That boot is shot the whole thing looks used. I bet they didnt have the parts in stock so just swapped it for like kind from one of their yard tractors thats been setting in the weather for 4 years.
    Kinda like my experience with the local kubota dealer but non warranty work. Asked them to do ONE thing, check the hydraulic pressures. THey didnt to that but swapped some control valve hoses around and said that was the problem and charged me $150. Still debating whether to load it up and take it back to them or take it 25 miles further to a different dealer.
    I looked up the parts diagram on the K web site.
    To put in the seal pack they'd have to unscrew the whole tie-rod assembly off the cylinder rod to remove the old and put on the new seals.
    The tie-rods consist of 3 parts; 1)the axial ball joint, these are the rubber boots, - 2 #s listed as inner ball and outer(?), 2)threaded rod nut and 3)turn down joint.
    They told me they had to order the seal pack - so if the cylinder was in pieces, why wouldn't they keep all the parts together?
    When I picked it up yesterday, the mechanic I assume (again I HATE that word) said this is the first time he's seen this prob. With that in mind it seems HIGHLY unlikely some other tie-rods would just be laying around to get mixed up with mine. I have a suspicion they maybe swapped out the entire steering cylinder with an old yard tractor's because the right also has the same old, dryed up, cracked looking boot with grease seeping out along the threaded rod. Luckily mine is under warranty, but no less the frustrtion and angst. I will take this up with them 1st thing Mon. Believe me, I won't be carrying it to them either. I'm not gonna be without my machine for another week - they'll have to send their service truck here to make it right.
    They could have the best mechanic or reputation in the world, but lie to me and you'll never get my business again! If I were you Gary, there'd be no question, I'd take it 25mi further to the other dealer, and make sure they knew you were going!

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