I'd hope that I would be treated well after dropping the $$$'s on a new JD 4710 too
I documented my experiences in several threads a couple yrs ago when I started out to either buy me a CUT or SCUT and even tho I still had a bad bad taste from my previous dealings with 4 different JD dealers over getting my 92 day old JD L130 repaired, I still started my quest for a new tractor at 4 different JD dealers before they managed to drive me to Kubota. Not 1, not 2 not even 3 dealers, but 4, at the time totally independant JD dealers did not seem to want my business. Now keep in mind that I wasn't looking past JD and my original quest was to choose between the 2210 and the 4100.
Dealer #1 allowed me to test drive the 2210 but quoted me prices higher than the list price on JD's web site and wouldn't come down. He wouldn;t work on my L130 also. When I made him aware of this he walked away from me....
Dealer #2 was talking to me ok and when I asked to test out his 2210 and 4100, we went to go get the keys but ran into another customer. He asked if he could talk to them for a moment and I said sure, but I was on my lunch break so I didn't have much time to wait. I waited approx 15 minutes when I decided to go to his office door to let him know that I was still there. The customer saw me but he didn't. The customer says that if he needed to get back to me that they could wait, he said "awww, don't worry about him" then laughed alittle and went back to writing something down. I stepped in his door and said thanks but I now don't feel the need to do business with him then left. This was the JD dealer that held the contract on the HD JD's too so that was strikes 1, 2 and 3....
Dealer #3 didn't have a 2210 on site but did have 4100 that just so happened to be out at his house grading his gravel driveway with a boxblade. The owner/salesman wouldn't come out of his office to work with me, instead he got one of his mechanics to deal with me.The poor fellow had to run between me and the Owner/salesman at least 5 or 6 times to get answers and counter offers on the 2210. He was pushing me hard to go for the 4100 since he had one but even though he had run upwards of about 15 hrs on the machine, dragging a box blade etc, he still wanted list price for it and wouldn't entertain any "boot" to go along with what I considered a used tractor. Plus I didn't feel he was dealing on the up and up. He was one that was bought out by dealer #2.
Dealer #4 wouldn't end his BS session with a couple of state troopers to talk to me at all. He made me feel that I was basically intruding on their conversation and didn't want to deal with me. He did say that they liked to deal with larger machines and didn't have any of those tiny tractors around. Needless to say I walked out vowing to not do business with them EVER again. He too was bought out by dealer #2.
I decided to check out the other brands now and Kubota was next on my good reputation list.
I got the complete opposite reactions from the 2 Kubota dealers I went to next. Both worked with me, allowed me to test out several tractors and even called me with followups when I told them that I needed to think about their deals.
I then tested out an MF2310, A Kioti CK20, A Branson, a CUB SCut that I don't recall the model, and after thorough visits and testing I settled on the Kubota and then worked with both dealers to get the best deal.
In my case, Kubota wanted my business and JD didn't.
Due to the business I'm in, I got to go back to JD dealers #2 & #3 and after sharing my stories with upper management, I was told that they realized that they lost alot of business before and that my story wasn't the 1st they'd heard of this.
If I ever decide to move up to a larger class machine I will test out the JD's at those two locations but, the Kubota dealer I eventually went with has been great to work with and the other Kubota dealer has let me test out the B3030 w/cab and told me my BX23 would make a great trade-in so those two will be very hard for JD to overcome.
Shame because JD was the one to beat originally.....
I guess this is story #2 from the naked city
Volfandt