04-27-2007, 01:43 AM
|
#1 (permalink)
| | Silver Member
Join Date: Aug 2005
Posts: 113
|  Nice move by Mahindra.
MAHINDRA USA
Mahindra USA will be the first tractor manufacturer in the U.S. to offer live 24/7 customer support. | 
|  | |
04-27-2007, 05:55 AM
|
#2 (permalink)
| | Gold Member
Join Date: Jun 2005 Location: Durham, NC
Posts: 453
| Re: Nice move by Mahindra.
Quote: |
Originally Posted by Nightrain1 MAHINDRA USA
Mahindra USA will be the first tractor manufacturer in the U.S. to offer live 24/7 customer support. | From India? | |
| | |
04-27-2007, 10:13 AM
|
#3 (permalink)
| | Silver Member
Join Date: Dec 2004 Location: CNY- near Lake Ontario
Posts: 170
| Re: Nice move by Mahindra.
Quote: |
Originally Posted by Slacker From India? | I could care less WHERE (Mars, France, Japan), if they HELP when I need it, Fine with me.
Just one thing, they will have to measure up to the dealers that are on this Mahindra
forum, who have help numerous mahindra owners time after time
__________________
Buck
My tractor is not a toy, its one of many tools of my trade, 2002 Mahindra 4110
Last edited by UncleBuck01; 04-27-2007 at 10:38 AM.
| |
| | |
04-27-2007, 10:41 AM
|
#4 (permalink)
| | Platinum Member
Join Date: Apr 2004 Location: Michigan
Posts: 941
| Re: Nice move by Mahindra.
Quote: |
Originally Posted by Slacker From India? | Hi, mine name is ah,ah, ah, "John" how can I not help you?  | |
| | |
04-27-2007, 10:45 AM
|
#5 (permalink)
| | Silver Member
Join Date: Nov 2005 Location: Tyler, TX
Posts: 222
| Re: Nice move by Mahindra.
Quote: |
Originally Posted by UncleBuck01 I could care less WHERE (Mars, France, Japan), if they HELP when I need it, Fine with me.
Just one thing, they will have to measure up to the dealers that are on this Mahindra
forum, who have help numerous mahindra owners time after time |
If you think tech supprt from India will be helpful, try calling Dell computer tech support and then make your decision.... | |
| | |
04-27-2007, 11:04 AM
|
#6 (permalink)
| | Member
Join Date: Oct 2006
Posts: 37
| Re: Nice move by Mahindra.
Remember though, there are substantial differences in the skill sets that are requried to provide tech support on computers as opposed to tractors. From 8:00 a.m. until 8:00 p.m. you'll probably get someone from the U.S. After that time, you'll probably get someone off-shore. As someone else stated, some support is better than no support. Mahindra should be applauded for the effort and the initiative. This is a fine example of commitment to the customer. | |
| | |
04-27-2007, 11:13 AM
|
#7 (permalink)
| | Gold Member
Join Date: Nov 2003 Location: Pleasant View, TN
Posts: 298
| Re: Nice move by Mahindra.
Quote: |
Originally Posted by Slacker From India? | Support from most companies American or not comes from overseas. But it will help some no matter where it comes from.
Just my thoughts.
Don
__________________
Country Life Beats Working.
Less than 3 years to Retirement | |
| | |
04-27-2007, 11:18 AM
|
#8 (permalink)
| | Platinum Member
Join Date: Feb 2005 Location: Eastern Iowa
Posts: 778
| Re: Nice move by Mahindra.
You know this is funny but in the case of Mahindra getting support from India where the tractors are made may actually be a PLUS!
Like everyone else said. Support from anywhere is better than no support.
__________________
Kubota B7610HSD, RCK60-24B MMM, LA352 Loader, Maschio 50" tiller
Mahindra 6500 4WD ML265 Loader, 72" Bucket & Toothbar, Root Grapple, Pallet Forks, Spear
511 Backhoe, Bushhog 296 Rotary Mower, Woods 700 blade, Jinma 6" Chipper, 3pt Spreader
440IC John Deere Crawler
--------------
-Tim | |
| | |
04-27-2007, 11:37 AM
|
#9 (permalink)
| | Veteran Member
Join Date: Dec 2006 Location: West Bell County, Texas
Posts: 1,154
| Re: Nice move by Mahindra.
Let's let it work for a while before we make judgements. Hopefully, anyone using it will report their experiences on this site. I know I will.
I'm optomistic. | |
| | |
04-27-2007, 11:52 AM
|
#10 (permalink)
| | Gold Member
Join Date: Dec 2005 Location: Senatobia, MS
Posts: 395
| Re: Nice move by Mahindra.
Keep in mind that you can choose to use the online chat support instead of talking on the phone.
__________________
Red River Tractor, Inc.
Mahindra and Bush Hog dealer | |
| | | |
Linear Mode
