Parts direct from the facory?

bill177 · 07-25-2008, 10:53 PM

Is there a means or contact for purchasing parts directly from AGCO for the Massey Ferguson tractors? I have a GC2300 with FEL, etc.

My dealer never has anything in stock that I need. Didn't even have the correct fuel bowl o-ring in stock. The only items he ever has in stock are fluids, pins, bolts, and hitch parts that are common to the entire line.

I'd rather pay the shipping then have to deal with his poorly stocked parts department. Three weeks to get a lamp assembly that I broke in the woods. It didn't get ordered until three days ago - when I called to find out why it was taking so long.

Thoughts anyone?

tx2310 · 07-25-2008, 11:57 PM

Get a different dealer!!!

Doug

EMS503 · 07-26-2008, 08:35 AM

I agree my dealer dose'nt stock anything for my 2300 either. 2 weeks is the min., and like you I have to keep calling to get them to place the order.
I guess small tractors don't count. No other dealers for me to switch to.

ray66v · 07-26-2008, 08:58 AM

My dealer not only never has anything in stock, they want ME to pay a shipping charge on every part they have to order. I say, if I'm going to pay shipping, I will order from Jack's and have it shipped to my door.

Massey Ferguson Parts and Original Massey Filters, on top of saving time, they save me 2 trips to the dealer.

bill177 · 07-26-2008, 10:14 AM

There are no other dealers within a reasonable distance. That is why I'll be doing the mail-order routine.

What is the uinderlying problem with the dealers? I get the distinct feeling this is not a problem specific to my dealer or to the make (Massey Ferguson).

They seem worse than car dealers - once you have the car, they only want to see you when they can rip you off for some high labor charges. No interest if you are fixing it yourself.

Is this just for small tractors, or is it across the board?

SwampKing · 07-26-2008, 12:20 PM

I have run into similar issues with my dealer not stocking parts for the 2310, but they are good about getting the parts in and delivered quickly. Before I bought a parts book, they were glad to stay on the phone with me for 20 minutes trying to track down a part number. Then I found the AGCO Parts book online parts website and now I don't need to look in the book anymore.

You have to request access to the website through an AGCO dealer-I recommend you choose one with good customer service rather than just the closest. AGCO Parts Book website lets you view exploded diagrams of all the components, find the part number, and order just what you need right through the website-your order then goes straight to the dealer. Here's the link:

AGCO Parts Books

DougM · 07-26-2008, 08:18 PM

AGCO Parts Books

it seems that u have to us a number from ur dealer ???????????????

I could not get this to work

DougM

EMS503 · 07-27-2008, 08:34 AM

I spoke with the one parts guy I trust at the MF dealer, and he set me up with a password. They have to do something to allow you to get on this site.

I found paying around with this site that some items like my 60" mmm I had to go into the search area to find it. The online parts book is very good as I was able to get numbers for my MMM that he couldnt find. It still didnt help getting them to place my order any quicker.

ray66v · 07-27-2008, 09:51 AM

[quote=EMS503 It still didnt help getting them to place my order any quicker.[/QUOTE]

Again, Massey Ferguson Parts and Original Massey Filters, order it yourself, and have it shipped to your door. Save time and gas.

DEWFPO · 07-27-2008, 04:05 PM

Jack's is where I get most all my MF parts as well. DEWFPO

07-25-2008, 10:53 PM	#1 (permalink)
bill177 Silver Member Join Date: Aug 2006 Location: Upstate New York Posts: 188	Parts direct from the facory? Is there a means or contact for purchasing parts directly from AGCO for the Massey Ferguson tractors? I have a GC2300 with FEL, etc. My dealer never has anything in stock that I need. Didn't even have the correct fuel bowl o-ring in stock. The only items he ever has in stock are fluids, pins, bolts, and hitch parts that are common to the entire line. I'd rather pay the shipping then have to deal with his poorly stocked parts department. Three weeks to get a lamp assembly that I broke in the woods. It didn't get ordered until three days ago - when I called to find out why it was taking so long. Thoughts anyone?

07-25-2008, 11:57 PM	#2 (permalink)
tx2310 Silver Member Join Date: Dec 2007 Location: Haltom City, TX. Posts: 131	Re: Parts direct from the facory? Get a different dealer!!! Doug

07-26-2008, 08:35 AM	#3 (permalink)
EMS503 Member Join Date: Dec 2006 Location: Harmony, NC Posts: 44	Re: Parts direct from the facory? I agree my dealer dose'nt stock anything for my 2300 either. 2 weeks is the min., and like you I have to keep calling to get them to place the order. I guess small tractors don't count. No other dealers for me to switch to. __________________ John New to tractors, but willing to listen and learn Kubota L3940 GST

07-26-2008, 08:58 AM	#4 (permalink)
ray66v Platinum Member Join Date: Oct 2006 Location: LaGrange, Ohio Posts: 996	Re: Parts direct from the facory? My dealer not only never has anything in stock, they want ME to pay a shipping charge on every part they have to order. I say, if I'm going to pay shipping, I will order from Jack's and have it shipped to my door. Massey Ferguson Parts and Original Massey Filters, on top of saving time, they save me 2 trips to the dealer.

07-26-2008, 10:14 AM	#5 (permalink)
bill177 Silver Member Join Date: Aug 2006 Location: Upstate New York Posts: 188	Re: Parts direct from the facory? There are no other dealers within a reasonable distance. That is why I'll be doing the mail-order routine. What is the uinderlying problem with the dealers? I get the distinct feeling this is not a problem specific to my dealer or to the make (Massey Ferguson). They seem worse than car dealers - once you have the car, they only want to see you when they can rip you off for some high labor charges. No interest if you are fixing it yourself. Is this just for small tractors, or is it across the board?

07-26-2008, 12:20 PM	#6 (permalink)
SwampKing Bronze Member Join Date: May 2005 Location: Mid-Atlantic Region Posts: 55	Re: Parts direct from the facory? I have run into similar issues with my dealer not stocking parts for the 2310, but they are good about getting the parts in and delivered quickly. Before I bought a parts book, they were glad to stay on the phone with me for 20 minutes trying to track down a part number. Then I found the AGCO Parts book online parts website and now I don't need to look in the book anymore. You have to request access to the website through an AGCO dealer-I recommend you choose one with good customer service rather than just the closest. AGCO Parts Book website lets you view exploded diagrams of all the components, find the part number, and order just what you need right through the website-your order then goes straight to the dealer. Here's the link: AGCO Parts Books __________________ MF GC2610 TLB, MMM, Ballast Box, 60" Landscape Rake, 48" KK Tiller and Box Blade, Leinbach PHD, 3PT Carry-all

07-26-2008, 08:18 PM	#7 (permalink)
DougM Gold Member Join Date: Jul 2002 Location: Northeast Ohio Posts: 366	Re: Parts direct from the facory? AGCO Parts Books it seems that u have to us a number from ur dealer ??????????????? I could not get this to work DougM

07-27-2008, 08:34 AM	#8 (permalink)
EMS503 Member Join Date: Dec 2006 Location: Harmony, NC Posts: 44	Re: Parts direct from the facory? I spoke with the one parts guy I trust at the MF dealer, and he set me up with a password. They have to do something to allow you to get on this site. I found paying around with this site that some items like my 60" mmm I had to go into the search area to find it. The online parts book is very good as I was able to get numbers for my MMM that he couldnt find. It still didnt help getting them to place my order any quicker. __________________ John New to tractors, but willing to listen and learn Kubota L3940 GST

07-27-2008, 09:51 AM	#9 (permalink)
ray66v Platinum Member Join Date: Oct 2006 Location: LaGrange, Ohio Posts: 996	Re: Parts direct from the facory? [quote=EMS503 It still didnt help getting them to place my order any quicker.[/QUOTE] Again, Massey Ferguson Parts and Original Massey Filters, order it yourself, and have it shipped to your door. Save time and gas.

07-27-2008, 04:05 PM	#10 (permalink)
DEWFPO Silver Member Join Date: Jun 2007 Location: "High in the Rockies" Posts: 223	Re: Parts direct from the facory? Jack's is where I get most all my MF parts as well. DEWFPO __________________ 2006 MF GC2300, 2350 FEL, 2315 MMM, 2360 SB, KingKutter CarryAll 2009 Toolcat 5600, Hi-Flow, 29's, Pre-Cleaner, Block Heater, 72" SB-200, 84" Snowblade, 62" Lo-Pro Bucket

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