Maka, I appreciate your efforts in providing warrantee parts for me. In my opinion you are going beyond the call of duty. I think Montana better step back and re-evaluate their position. They aren't Kobata, John Deere, or any of the other big boys with HUGE dealer networks, YET. When I bought my tractor the nearest dealer was hours away. But I wanted a Montana. I found a dealer in TN via his website that offered the best price on the tractor I wanted. I sent him the money and drove to the Montana factory and picked it up. I was happy, he was happy, everyone was happy. I realized that dealer wouldn't be able to provide me with any service, being in TN, but I figured if I had a major problem, I could take it to a dealer, even though it may be over a 3 or 4 hour round trip. Most minor things, like the tach cable, I could handle myself with parts.
1. Montana should be greatful I bought one of their tractors without a local dealer.
2. Montana should be greatful I'm willing to do minor warrantee repairs for free, NO LABOR COST TO THEM.
3. Montana should be accomadating for customers that buy tractors and don't have a local dealer by supplying warrantee parts and help when needed. They have been to this point, but now they think they are too big to provide this level of service apparently.
Currently the nearest dealer is a 2 hour round trip. Is that considered local? Doesn't matter, I'm not driving 2 hours to pick a tach cable up, when it could be shipped to my door at no extra cost to Montana. I'm not going to find a trailer to borrow, load my tractor up and drive 2 hours to fix a tach cable that will take 10 mins to replace.
I'd love to have a local Montana dealer to deal with, but until I do what do I do? If it wasn't for MAKA, I guess I'd be SOL. Montana putting this responsibilty on a dealer thousands of miles away, that didn't sell me the tractor, and has not even met me is NOT right.
James