deere755
Platinum Member
- Joined
- Mar 4, 2005
- Messages
- 947
- Tractor
- Case 2090 Massey Ferguson 4233 John Deere 4700
I bought my 1st ever Massey in April. I must say I am suprised at how much I like the tractor. I have an issue with the A/C. I called the local dealer and explained that I had just purchased a new to me tractor and would like to do business with him for parts and repairs. He said they would be more then happy to do business with me even if I didn't buy it from him. He referred me to the service manager and he said he would send someone out in a couple days unless I needed it sooner. I was fine with that it was raining everyday and I wasn't going to be using it until it dried up. 3 weeks later and 3 phone calls I finally got the A/C fixed. This past wednedsday I was using it to spray with and the A/C quit. I call Thursday morning and the service manager says they would be out late afternoon. I get home to find it was still not working. I called Friday morning and he says I am 1st on the list. Friday no one shows up. The big problem is Massey dealers are pretty scarce around here. The one I am dealing with is 15 miles away and the next one is 30 away and from there Its more like 75 mile away. I am thinking as much as I like the tractor maybe I should have bought another Deere. I am tempted to call the owner tomorrow and tell him the story. I know I didn't buy from them but if they gave me good service I would sure consider doing business with them next time. I did try to buy from them but they had nothing close to what I bought at the time. Am I being unreasonable? I would think if they couldn't make it they would at least call and let me know. Don't tell me you will be out and not show. That is worse then just saying it will be a few days.