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  1. #1
    Platinum Member
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    Sep 2009
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    719
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    Southeast La.
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    Kubota 2320

    Default My Kubota dealer 's great service

    Got a call from my dealer today. He informed me my warranty will expire soon . He said they would be glad to bring my tractor in for a check up in case anything covered by warranty looks bad before expiration. And, yes , free of charge !!

    Gonna talk with them in person to see if there is a catch. If not I 'm gonna take the opportunity and also have them weld on FEL hooks I been wantin ' just to throw a little money their way.
    There are old sailors and there are bold sailors, but there are no old, bold sailors.
    ------------------------------------------------------------
    B2320, 48 " Woods Brushbull, LA304 loader, modified Kingkutter carryall, Middle Buster

  2. #2
    Super Member
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    Apr 2004
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    6,721
    Location
    SF Bay Area-Ca Olympia WA Salzburg Austria
    Tractor
    Cat D3, Deere 110 TLB, Kubota BX23 and L3800 Craftsman Mower, Deere 350C Dozer

    Default Re: My Kubota dealer 's great service

    I have heard stories like this... always thought it was urban legend...

    Seriously, sounds like you've got the perfect Dealer.
    Last edited by ultrarunner; 06-29-2011 at 09:36 PM.

  3. #3
    Platinum Member
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    Sep 2009
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    719
    Location
    Southeast La.
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    Kubota 2320

    Default Re: My Kubota dealer 's great service

    Quote Originally Posted by ultrarunner View Post
    I have stories like this... always thought it was urban legend...

    Seriously, sounds like you've got the perfect Dealer.
    Sounds like it to me also. But, I will be careful on the face to face to make sure they aren 't tryin' to add cost somewhere like, "We topped off your fluids, flushed your radiator, torqued your wheels, washed and polished . That will be x $ 's please. " I 've grown skeptical in my old age.
    There are old sailors and there are bold sailors, but there are no old, bold sailors.
    ------------------------------------------------------------
    B2320, 48 " Woods Brushbull, LA304 loader, modified Kingkutter carryall, Middle Buster

  4. #4
    Veteran Member alchemysa's Avatar
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    Oct 2006
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    1,285
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    South Australia
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    Kubota B1550HSD

    Default Re: My Kubota dealer 's great service

    Quote Originally Posted by sailorman View Post
    Got a call from my dealer today. He informed me my warranty will expire soon .
    I wonder what kubota think of this. I'd suggest its frowned upon.
    .

    TIME IS RUTHLESS.

  5. #5
    Super Member
    Join Date
    Apr 2004
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    6,721
    Location
    SF Bay Area-Ca Olympia WA Salzburg Austria
    Tractor
    Cat D3, Deere 110 TLB, Kubota BX23 and L3800 Craftsman Mower, Deere 350C Dozer

    Default Re: My Kubota dealer 's great service

    An acquaintance is a life long BMW buyer... always several in the family.

    He was the first to tell me he takes in his vehicles about 6 weeks before the warranty is up for a going over... then he decides to trade or keep it in the family.

    His Dealer changes out things like wiper blades, brake pads and rotors... etc.

  6. #6
    Platinum Member
    Join Date
    Apr 2008
    Posts
    576
    Tractor
    B2920 TLB turfs and loaded ags

    Default

    Sounds like a very smart dealer. If he finds something under warranty they fix it and kubota pays them. if they find a maintenance item you pay for it (as long as you approve it). I'm sure Kubota has some system to measure how much warranty $ they spend per tractor or compared to similar sized dealers.
    B2920 TLB, turfs and loaded ags, thumb, 60 & 50" QA buckets, Kubota QA forks, toothbar, BX42 chipper, 60" front hydro blade and hitch, Herd M96 spreader, turf vent 48" 3pt aerator, Woods LRC 60" rake and Woods 48" estate BB, County Line 60" rear blade, rear spacers, pats easy change. Polaris 800 w/60" Blizzard plow & John Deere 717a ZTR

  7. #7
    Platinum Member
    Join Date
    Sep 2009
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    719
    Location
    Southeast La.
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    Kubota 2320

    Default Re: My Kubota dealer 's great service

    Donn I agree. Smart dealer and good for business. I 'll only pay for maintenance if I think it is something I can 't do myself. On face to face talk deal will be don 't fix non-warranty work until you contact me and give me a price quote.
    There are old sailors and there are bold sailors, but there are no old, bold sailors.
    ------------------------------------------------------------
    B2320, 48 " Woods Brushbull, LA304 loader, modified Kingkutter carryall, Middle Buster

  8. #8
    Super Star Member
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    Mar 2009
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    16,333
    Location
    Missouri
    Tractor
    Kubota, John Deere, Case, Massey Ferguson, Ford

    Default Re: My Kubota dealer 's great service

    Davis Farm Supply did the same thing except no offer to transport as we have a trailer; very good dealer in my opinion.

    I don't much care whether or not if they were trying to make a little money.
    Thread on helpful tractor abbreviations: http://www.tractorbynet.com/forums/o...-acronyms.html

  9. #9
    Platinum Member
    Join Date
    Sep 2009
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    719
    Location
    Southeast La.
    Tractor
    Kubota 2320

    Default Re: My Kubota dealer 's great service

    Just had the face to face. Not entirely free, but I suspected that. Gotta pay for transport since I have no trailer or friends with trailer. I don 't mind that 'cause time and fuel is money that I don 't expect dealer to give away .
    There are old sailors and there are bold sailors, but there are no old, bold sailors.
    ------------------------------------------------------------
    B2320, 48 " Woods Brushbull, LA304 loader, modified Kingkutter carryall, Middle Buster

  10. #10
    Veteran Member
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    Oct 2009
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    1,553
    Location
    Jefferson County, Mo, ... about 35 miles out of St. Louis.
    Tractor
    Bobcat 235, Gravely ZTR.

    Default Re: My Kubota dealer 's great service

    Quote Originally Posted by donn12 View Post
    Sounds like a very smart dealer. If he finds something under warranty they fix it and kubota pays them. if they find a maintenance item you pay for it (as long as you approve it). I'm sure Kubota has some system to measure how much warranty $ they spend per tractor or compared to similar sized dealers.
    I agree. Smart move financially and smart move for customer relations.

    MoKelly

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