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  1. #11
    Veteran Member Wagtail's Avatar
    Join Date
    Jan 2013
    Posts
    1,480
    Location
    St Helens, Tasmania, Australia
    Tractor
    JD 4105 / JD D110

    Default Re: How close is your dealer? And how important is that to you?

    Living on the NE coast of Tassie, EVERY major dealership is a 2hr, one way, trip. I started by asking around town as to who had the best reputation. I don't care where you live, reputation is #1 and when you're talking distances it's the major factor. It happens that the John Deere dearlership kept on popping up in conversation with the locals (where your tractor will be at), both for a realy good deal and (more importantly) their service department.

    We all do our own maintenance but eventually a major servicing is going to be required, especially if you buy new. (I dickered to have the first servicing done for free 'cause it's done on my property. = A$1000)

  2. #12
    Veteran Member NativeSon's Avatar
    Join Date
    Nov 2010
    Posts
    1,338
    Location
    Wood County, TX
    Tractor
    Kubota M7040SU 2010

    Default Re: How close is your dealer? And how important is that to you?

    Besides the miles the most important decision on a dealer is your trust and comfort level with the dealer. I bought from a dealer 28 miles away, and there were 2 that were closer, but with them I had a good feeling and better working relationship. They answered all my questions and were great to work with.

    Charlie
    M7040 SUD,
    LA1153 FEL
    Rino 272 Shredder
    Land Pride 6ft Box Blade
    Hay Spear


  3. #13
    Veteran Member
    Join Date
    Jan 2010
    Posts
    1,721
    Location
    Piedmont, NC
    Tractor
    Kubota L4610 & BX2230, Farmall Super M, Super A

    Default Re: How close is your dealer? And how important is that to you?

    We operate kubota equipment and are fortunate enough to have 2 local dealers plus several others within an hour's drive. That said, we have done all our own maintenance and simply pick up the filters, etc. when needed. Our equipment is getting some age and hours, but so far we have not had any essential component failures in over 10 years. We've had parts shipped in for a few operator-induced minor repairs such as a torn steering grease boot and some busted plastic trim. Actually, the dealer we originally bought from went under several years ago but we really haven't suffered any ill-effects because the equipment has been fundamentally reliable and trouble-free. Sooner or later there will be a significant repair needed - it's inevitable - and that may prove to be something more of a challenge.

    It's that prospect that keeps me saying a dealer is important. Besides, it never hurts to tell someone to avoid fools, shysters and jerks when doing business.

  4. #14
    Silver Member
    Join Date
    Dec 2006
    Posts
    102
    Location
    Dripping Springs, Texas
    Tractor
    New Holland TC30

    Default Re: How close is your dealer? And how important is that to you?

    Not very important at all. I've dealt with two of the NH dealers here (Fredericksburg & Austin) in the last couple months since I bought my tractor. Austin delivered on the tractor weights (new stuff) but they never returned my calls concerning parts - I finally ordered online. Fredericksburg did a mediocre to moderately incompetent job at putting together the PHD I bought through them - fortunately nothing I won't be able to correct. In both cases I should've ordered on-line and had it freighted to my house. It would've saved me a bit of cash, too - in both cases I had to pay for freight anyway.

    Unless it's an emergency, I plan on buying everything on-line or at places like TSC. I do the same thing with an old Land Rover that most US dealerships won't support in the least.

  5. #15
    Gold Member vabiker23518's Avatar
    Join Date
    Nov 2010
    Posts
    356
    Location
    Keysville, VA
    Tractor
    TM233

    Default Re: How close is your dealer? And how important is that to you?

    When I bought my new TYM233, the distance (120 miles) was not important. Now that I want to get some warranty "gripes" looked at, its a bigger deal!

  6. #16
    Super Member Gary Fowler's Avatar
    Join Date
    Jun 2008
    Posts
    8,193
    Location
    Bismarck Arkansas
    Tractor
    2009 Kubota RTV 900, 2009 Kubota B26 TLB & 2010 model LS P7010

    Default Re: How close is your dealer? And how important is that to you?

    My LS dealer is 70 miles away and when I go I stock up on filters etc. so I don't have to make that trip often. The nearest kubota is 27 miles and takes 47 minutes to the north or 59 miles and 67 minutes to the south. I don't see that 50 miles one way or the other is a big deal. Once you are loaded up its about an hour to each of them because the nearest one, I have to drive all the way thru Hot Springs and the further one is right off I 35 so no city traffic.
    In todays world, distances are shrinking fast. I made a 1000 mile trip to pick up my Kubota TLB and it was no big deal. Got to visit some family along the way and made it a 4 day trip. If you have the time and resources to trailer your rig, 200 miles isn't too far to haul if that is all you have available. IF you have family at the haul point so you can make it a visiting trip also, then its a bonus.
    2010 LS P-7010C 20F/20R gear tractor & FEL, 2009 Kubota B 26 TLB, RTV 900 Kubota,17 foot Lund boat with 70HP motor, 2012-20 ft 12k GVW trailer, 2011- 52" Craftsman ZTR mower, 2013 Ferris Zero Turn, 3 weed whackers, pressure washer, leaf blowers, 7 foot bush hog, 8 foot landscape rake , 8 foot 3 PH disc, 2 row cultivator, 350 amp Miller AC/DC welding machine and all the tools needed to keep them all repaired and running.

  7. #17
    Elite Member Zebrafive's Avatar
    Join Date
    Aug 2010
    Posts
    3,169
    Location
    South West MI
    Tractor
    John Deere 2030, John Deere 6415

    Default Re: How close is your dealer? And how important is that to you?

    Local JD dealer is 8 miles away. It used to be family owned, but gobbled up by a mega dealer and is now one of 10 stores all owned by the same mega dealer.
    Their new slogan is "the price is the price" They only deal if you are spending big bucks
    John Deere 2030 JD 245SL Loader
    John Deere 6415 mfwd JD 640SL Loader

  8. #18
    Silver Member
    Join Date
    May 2012
    Posts
    112
    Location
    Buffalo, MN
    Tractor
    AC C, AC 170 gas, AC 180 diesel, Agco Allis 8630 FWA diesel, Farmall H, Farmall M

    Default Re: How close is your dealer? And how important is that to you?

    The reason I want a close dealer is to keep the farm working. When I have a field of hay that's ready to bale, and there's a breakdown, I can have the parts in less than an hour. Those of you that bale hay know that every hour counts. My New Holland dealer is 6 miles away, hence I own a New Holland baler. Since I have more than one tractor, that's not as big of an issue.

  9. #19
    Advertiser sweettractors's Avatar
    Join Date
    Jul 2003
    Posts
    7,205
    Location
    Central Kentucky
    Tractor
    JD 6403 CHA-JD 3130 CHA

    Default Re: How close is your dealer? And how important is that to you?

    Quote Originally Posted by lantxinok View Post
    Another question came to mind. How close is your dealer to you? And how important is that to you?

    I live in suburban Dallas, TX, but my property where my tractor is going to be located is 120 road miles away in SE Oklahoma.
    I pass by JD, kubota, Mahindra and New Holland dealers on my way to the property, but even then they are 30+ miles away.
    The nearest Massey-Ferguson dealer is about 30 miles beyond my property. And the nearest Kioti dealer is about 20 miles from my house in the opposite direction from my property.

    I expect to do all my maintenance myself, but should the distance to the dealer really make much difference to me?

    Thanks!

    Martin
    Buy the brand tractor you want from a good dealer. Parts support is a "UPS is cheaper than fuel" way we operate our farm tractor maintenance support. We have bought 3 new JD tractors in the last 4 years and none of the 3 have ever been in the dealer shop, nor have we "in person". Ken Sweet
    http://www.sweetfarms.com/

    Sweet Farm Equipment LLC (Internet Sales, Shipping All States)
    Shipping Facility
    1815 Defries Rd., Canmer, Ky 42722 Toll Free 1-866-528-3323
    Ken Sweet sweet@scrtc.com

    Shipping Example: Can ship 800 lbs from Ky. to Dallas for $165
    The Northeast shipping corridor is a little more expensive.

  10. #20
    Gold Member unbidden's Avatar
    Join Date
    Dec 2010
    Posts
    424
    Location
    R.I.
    Tractor
    Kubota BX2660

    Default Re: How close is your dealer? And how important is that to you?

    I have a Mahindra dealer 10 min away, a Massey 15 min away. I went with the kubota dealer 1/2 hour away because they were the better dealer to converse with as to what I needed in a tractor and price. That being said even a 1/2 hr is close by. I so far have done all my own maintenance but if something pops up in the future that I can't handle, it will be a godsend to have the dealer close by. It's also convenient to be able to drive and pick up a part rather than having to order on line and wait a week or more. If you depend on your tractor as your means of employment, I would think close by is a must.


    Foster Center, RI

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