I created the web site because Kubota tried to pull a fast one and not replace my 3 hour old backhoe. They pretty much tried to give me a frankenstien replacement. That is a backhoe reconstructed from parts scavenged from another machine. They also tried to not replace the rams that had gouged journals. They figured that one person couldn't do anything about there poor customer service and unwillingness to stand behind the Bh 77. The dealer even accused me of backing into a tree before admitting the pin problem. If I had not done the website thing ,they would not have replaced the backhoe twice. (Frankenstien backhoe pin broke too). They now have the website for life because they ripped me out of 2 mos of warranty, I wanted my warranty to start from when I recieved a non defective bh 77, so brokenkubota dot com lives on for all to see. The moral of the story is DO NOT THINK KUBOTA HAS YOUR BACK ,even if your backhoe is 3 hours old.:thumbdown: